Assistant Sales Manager

ROLES AND RESPONSIBILITIES The role of Assistant Sales Manager (ASM) involves supporting the Sales Manager and overseeing the sales team with a focus on achieving sales goals and fostering team growth. This position demands a balance of leadership, sales expertise, and customer service to drive both team success and personal growth in a fast-paced luxury retail environment.Collaborate with and report to the Store ManagerSupport, challenge, and mentor the sales team both as a group and as individualsHelp team members cultivate strategies to close sales, solve challenges, and manage conflicts with colleagues and clientsMeet or exceed sales quotas regularlySupervise, guide, and provide feedback to the sales teamMaintain a clean and organized store environmentBuild strong relationships with both new and existing clientsTrack sales associates' progress toward monthly and annual goalsParticipate in sales meetings and training to monitor team developmentEnsure the store is well-stocked and products are displayed properlyStep in for the Store Manager when neededCollaborate with the service department to foster teamwork between sales and service teamsAssist the inventory team when requiredHandle administrative tasks such as approving time off and creating weekly schedules to ensure adequate sales floor coverageConduct one-on-one meetings with sales team members for individual developmentTrain the team on the Point of Sale (POS) and service systems, ensuring proficiencyOversee daily operations, including opening and closing, and ensuring safety protocols are followedPREFERRED SKILLSStrong knowledge of sales managementExcellent communication skillsConfidence and ability to train and develop othersLeadership and motivational abilitiesStrong organizational skillsREQUIRED QUALIFICATIONSAbility to work retail store hours, including nights, weekends, and holidaysExperience in fine jewelry, hospitality, or luxury sales.Flexibility to handle various tasks as business needs changeAuthorization to work in the United StatesProficiency with company POS systemsBrown & Co. Jewelers is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Created: 2026-05-09