Irrigation Service Manager

Job Title: Irrigation Service ManagerStarting Annual Salary: $55,000 - $78,000Location: Apex, NCThe Irrigation Service Manager provides high-level operational leadership and technical expertise for the Triangle Irrigation Division. This role is responsible for the strategic management of field operations, including supervising Senior Technicians and crewsscheduling projects, and ensuring service excellence. The Irrigation Field Service Manager ensures that all irrigation and low-voltage lighting services are delivered profitably and safely, in accordance with the highest industry standards, while serving as a key liaison between field staff and regional leadership.Duties and ResponsibilitiesOperational LeadershipManage and coordinate daily field operations for multiple irrigation crews; oversee routing, crew utilization, and labor hour efficiency to meet departmental goals.Technical OversightServe as the final point of escalation for complex electrical and hydraulic troubleshooting; ensure all repairs, retrofits, and system improvements meet technical and regulatory standards.Quality & Safety AssuranceConduct regular site inspections to verify work quality and system performance; enforce strict adherence to safety protocols and the proper use of PPE.Administrative ManagementReview and approve daily BOSS LM entries, material usage, and job notes; ensure all data is submitted accurately and on time to facilitate precise billing and job costing.Resource ManagementOversee fleet and equipment maintenance for the irrigation department; manage inventory levels and coordinate with vendors to ensure crews have necessary supplies without excessive overhead.Customer & Internal RelationsAct as a primary contact for customers and contractors; provide professional updates on project status, schedule adjustments, and completion timelines to the production and sales teams.Equipment OperationOversee and, when necessary, operate heavy machinery (trenchers, excavators, skid steers); ensure all operators are trained and certified.Seasonal SupportLead irrigation-related winterization programs and manage crews during emergency snow removal operationsPersonnel & Talent DevelopmentRecruitment & Onboarding: Partner with the HR team to interview, hire, and orient new technicians and field staff.Training & MentorshipDevelop and implement technical training programs; lead the participation and mentoring of students within the company's internship initiatives.Performance ManagementConduct formal performance reviews for Senior Technicians and staff; provide ongoing coaching and professional development.Accountability: Document personnel actions, including attendance and disciplinary measures; enforce company policies regarding professional conduct, uniform standards, and work ethic.Job Description DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required.All personnel may be required to perform duties outside of their normal requirements

Created: 2026-05-09