Chief Operating Officer

Chief Operating Officer (COO)About the OrganizationA market-leading provider of revenue enhancement, compliance, and data-driven solutions serving local governments across the United States. With a 40+ year track record and a client base of more than 900 public agencies, the organization delivers measurable financial impact through a combination of deep industry expertise and technology-enabled solutions.Headquartered in Southern California, the company is entering a significant growth phase"”expanding geographically, enhancing service offerings, and investing in scalable, technology-driven operations.The OpportunityThis is a pivotal executive leadership role at a key moment of transformation. The organization is evolving into a multi-state, operationally mature, and growth-oriented enterprise, with increasing focus on scalability, innovation, and strategic expansion"”including M&A.The COO will serve as a strategic partner to the CEO, driving operational alignment, building infrastructure for scale, and ensuring consistent execution across a growing and increasingly complex business.What You'll DoEnterprise Leadership & StrategyPartner with the CEO and executive team to drive strategic executionTranslate business strategy into clear operating plans, KPIs, and performance metricsAlign business units to ensure consistency and accountability across the enterpriseOperational Excellence & ScalingLead and optimize day-to-day operations across all service linesBuild scalable processes, systems, and infrastructure to support multi-state growthDrive continuous improvement and operational rigorFinancial & Performance ManagementPartner closely with Finance to drive forecasting, performance tracking, and cost disciplineImprove profitability, margins, and overall business efficiencyGrowth, Client Delivery & InnovationEnsure high-quality, consistent client deliveryAlign operations with business development and growth initiativesSupport service innovation and expansion effortsPeople & Organizational LeadershipBuild, develop, and lead high-performing teamsDrive organizational design, succession planning, and leadership developmentFoster a culture of accountability, engagement, and performanceGovernance & RiskStrengthen operational controls, compliance, and risk mitigation practicesWhat Success Looks Like (First 12 Months)Establish scalable operating structures to support geographic expansionImprove operational performance metrics and reporting visibilitySupport and integrate strategic growth initiatives, including acquisitionsStrengthen leadership capability and organizational alignmentDrive measurable improvements in efficiency, profitability, and executionWhat You Bring10-15+ years of senior leadership experience, including operational leadership at scaleProven track record in growth-oriented, multi-entity or multi-state organizationsStrong financial, operational, and strategic acumenExperience building infrastructure and processes in scaling environmentsExecutive presence with the ability to influence at all levelsBachelor's degree required; MBA preferredLeadership ProfileStrategic thinker with strong execution disciplineCollaborative, influential, and highly accountableData-driven decision makerHigh integrity with sound business judgmentStrong developer of talent and teamsCompensation & BenefitsBase Salary Range: $222,723 - $334,084Performance-based annual incentive bonusStock appreciation rights (SARs)Employee stock ownership plan (ESOP)401(k)LocationOrange County, California (Hybrid) preferred; remote flexibility with regular travel to the office.

Created: 2026-05-09