Program Manager

JOB SUMMARY:Implement program management processes to local ESS manufacturing programs to improve inefficiencies and proactively address concerns for timing, costs and quality over the product development life cycle. Provides expert technical leadership in coordinating, facilitating, motivating, and directing efforts of cross-functional program teams and identifies process improvements for efficient use of team resources. Work is performed under little or no supervision and requires independent problem-solving and decision making with general direction received on program objectives and broad guidance. Coordinates/supports on site customer line tours/requests and customer meetings as needed. Supports global communication with development team based in Korea to ensure design changes are captured and communicated to the local production team that could be impacted. Monitors/maintains KPI goals for product realization. Performs other duties in support of departmental goals and objectives.ESSENTIAL ROLES AND RESPONSIBILITIES:Develop, initiate and drive processes in the organization to achieve the programs targets for timing, costs and quality while managing/supporting change, risk and requirement management.Provides expert technical leadership in coordinating, facilitation, motivating, and directing efforts of cross functional program and concept development teams including individuals from Sales, Finance, Engineering, Quality, Purchasing and Manufacturing.Gains support for and develops process, product and program controls and ensures all groups involved understand demands for interconnected processes.Create a detailed process roll-out plan (as needed) based on internal and customer defined milestones and utilize program management tools to track progress to the plan.Ensures customer and company requirements are met including cost, quality, timing, and overall scope of the program(s) and/or department(s).Works with internal and external resources to maintain customer requirements, milestones and timing and aligns with company processes.Participates in continuous improvement efforts, researches, recommends, and initiates implementation of enhancements to products, processes and programs.Leads effective lessons learned processes within and between the programs and departments.Maintains proper communication/reporting including escalation when necessary and maintains meeting structure cadence and moderates' reviews.Performs other duties as necessary and provides work direction to other staff.All other duties as assigned.REQUIREMENTS:Education: Bachelor's degree in business management, engineering or other area.Experience: 5+ years of experience with project management including a broad understanding of product development engineering, production and quality processes.Experience in the automotive industry and APQP is required. Knowledge/experience with ISO 16949 is a plus.Program Management Professional (PMP) certification is a plus.Hybrid electronics or advanced battery technology experience is preferred.Bilingual in English and Korean is preferred (to engage with ESS design team).Fluent in Microsoft Office software to be able to track and analyze spreadsheets and plans.Fluent in Microsoft project for managing timing plans is preferred.Demonstrated strong communication/negotiation skills to work with internal and external contacts at all levels within the organization and represent the company in a professional manner.Demonstrated strong analytical, troubleshooting, and problem-solving skills for successful performance of job duties.Carry out projects, broad in nature, from beginning to end in coordination with internal / external contacts.Strong organizational, project management, and leadership skills to prioritize, coordinate activities, manage conflicting needs, and deal with many issues at one time.Able to work independently under little or no supervision.INTERNAL TRAINING REQUIREMENTS:Quality PolicyHealth & Safety OrientationQuality ObjectivesNew Hire or New Position OrientationEnvironmental Policy StatementElectrical Safety AwarenessSamsung Philosophy and ValuesProduct Realization, Change Management and Product DevelopmentQUALITY ASSURANCE REQUIREMENTS:Comply with requirements of the Quality Management System (QMS) in accordance with ISO 16949Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systemsInitiate preventative and continuous improvement actions relating to product, process and quality systemsHEALTH & SAFETY REQUIREMENTS:Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisorUse of appropriate personal protective equipment (PPE) and safety systemsWhere PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S proceduresUse other safety and emergency equipment provided in the workplace as directed or as required in OH&S proceduresAssist with the preparation of risk assessmentsBefore commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisorReport OH&S problemsReport workplace hazards to the supervisor as soon as possible after they occurReport injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incidentLead incident investigations and implement corrective actionsComplete monthly H&S inspections

Created: 2026-05-09