Business Analyst - Digital Platforms

Our Client a well known Insurance Company is seeking a Business Analyst (Digital Platforms) in their New York, New York Location! Primary Responsibility• Engage and interact with business stakeholders and SMEs, product owners through interviews, JAD sessions, process workshops, work shadowing to gather and develop problem statements, detailed business requirements, process workflows and use cases• Acquire the technical knowledge and understanding of the systems and requirements at a very detailed level including an understanding of data points and sources, system dependencies and interactions.• Develop business requirements documentation that is thorough, complete and presented in a manner that is digestible to the target audiences, following defined standards and industry best practices and techniques• Establishes meaningful traceability between related requirements• Provide level of effort estimates within an acceptable level of accuracy• Works with solution delivery team to develop and present prototypes, content proofs where required• Present requirements to obtain sign-off• Work closely with project management for duration of project acting as a conduit between the business teams and the solution delivery team as it relates to business requirement specifications• Identify and recommend appropriate strategic solutions (applications and workflows), ensuring development is within scope and addresses the business needs• Coordinate change requests to the business requirements working with project management and solution delivery team to effectively identify impact and prioritize• Provide recommendations on potential opportunities for further enhancements and present recommendations to business stakeholders and project management• Works with team to identify delivery process improvements• Works with test team to review test plans for completeness and accuracyExperience• 3-5 years of business analysis experience including the use of best practices to elicit and develop• Experience in all phases of the software development lifecycle• Experience working in a team-based agile or waterfall development environment• Experience working in a Financial Services industry• Experience working in content management and digital platforms, preferably Adobe AEM• Experience working in a requirements management tool, perferably Blue Print• Experience is constructing use case diagrams, and process flows• Proven ability to learn and adapt to change quickly and easily• Proven ability to navigate a complex environment• Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness• Proven ability to work in a team oriented environment across disparate locationsSkills• Strong analytic problem-solving, critical-thinking skills• Strong organizational, time management and teamwork skills• Strong presentation skills• Working knowledge of industry collaboration and documentation tools• Demonstrated ability to learn and apply new thinking and technologies to a problem as the need arisesEducation - Degrees/Certifications• Bachelor degree in computer science, communications, or a related discipline• Business Analysis CBAP or equivalent certification a plus

Created: 2026-05-09