Facility Operations Manager

Facility Operations ManagerJob Location: US-MS - Olive BranchPosition Type: Regular Full Time, On-Site with Occasional TravelFLSA Status: ExemptReports to: Facility General ManagerTo apply, please visit: Metro Logics, Inc.Metro Logics, Inc. (Metro) is a privately owned medical logistics service company located in Olive Branch, MS, with additional facilities in Nevada and Utah. We provide temperature-sensitive storage, warehousing and rapid distribution services for perishable foods, pharmaceutical products and medical devices and supplies. Metro manages highly regulated, temperature controlled and current Good Manufacturing Practices (cGMP) compliant warehouse space.About the roleThe Operations Manager assists the General Manager in total facility supervision. The Operations Manager helps plan, organize, and direct facility activities ensuring that warehouse operations comply with established procedures and policies. Other responsibilities include managing warehouse staff, procuring supplies and equipment, liaising with customers, and directing maintenance projects and procedures. Metro is a 24 hours / 7 days a week emergency response customer service organization, and as such, the Facility Operations Manager must be available as required during this timeframe.OverviewJob specifications are intended to present a descriptive list of the range of duties performed by employee. Specifications are not intended to reflect all duties performed within the job.ResponsibilitiesAssist in daily supervision of warehouse activity and maintenance: Ensure that shipments and deliveries are efficiently processed and accurately recorded in Metro's warehouse management systemEnsure that all inventory is properly storedOversee cycle counts and annual inventory exercises with a goal of 100% inventory accuracyEnsure that warehouse operations comply with established standard operating procedures (SOPs), policies, safety regulations, and codesLiaise with the Quality Department to ensure compliance with SOPs and resolve related deviationsConduct periodic inspections of the facility, assess problems and opportunities, and manage resolution, as neededWork with Maintenance Department to ensure that the facility is clean, well maintained, and in good repairMake recommendations for equipment purchases and capital improvementsEnsure that equipment and warehouse machinery are in safe operating conditionKeep senior management well informed of area activities and issuesSupervise warehouse and inventory employees, ensuring optimal performance:Provide leadership to warehouse and inventory control employees through effective objective setting, delegation, communication, and regular performance reviewsCoordinate daily warehouse workflowConduct regular meetings to ensure that employees are well informed about warehouse activity and changes in policies and procedures Identify, develop, and implement training programs, as appropriateWork with the Human Resources Department and General Manager to ensure that staffing levels are appropriateCoordinate and oversee the facility's part-time warehouse personnel who are trained monthly for on- call urgent response deploymentEstablish and maintain professional business relations with customers, vendors, suppliers, and shippers:Work daily with customer's onsite representatives maintaining a healthy working relationshipDevelop and maintain productive business relations with vendors, suppliers, and shippersBuild positive relationships and promote goodwill while representing the Company with integrity and professionalism.Qualifications and Relevant ExperienceHigh school graduate or equivalent, plus at least 5 years of operations management and supervisory experience requiredAssociates degree in Facilities Management, Engineering, Project Management, or Business Administration is preferred; relevant experience and/ or advanced training, or an equivalent combination thereof will be consideredWorking knowledge of cGMP framework within in a regulated industry preferredOther industry certifications, such as Hazmat, Osha, etc. preferredSkillsAbility to lead, manage, and hold direct reports accountable while fostering a positive work environmentBroad understanding of facility equipment and systems, including HVAC, cold storage, power supply, material handling equipment, temperature monitoring systems, etc.Proficiency in computer skills, including familiarity with Microsoft Office Suite (Word, Excel & Outlook)Proficiency in warehouse management systemsStrong problem solving skillsExcellent written and verbal communication skills, analytical abilities and interpersonal skills Physical Activities and Working ConditionsExposure to seasonal outdoor elements, ambient and refrigerated/frozen storage environments (as low as -80°C)Regularly required to walk, stand, sit, climb, balance, stoop, bend and kneelMust occasionally push, pull, move, carry or lift up to 50 poundsOccasional out-of-town travelAdditional Qualifying FactorsMust have a satisfactory background screening, negative drug test, positive references, proof of identity and legal authorization to work in the United StatesTo apply, please visit: is an Equal Employment Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.NOTICE TO THIRD-PARTY AGENCIES:Metro Logics, Inc. is only accepting direct applicants; third-party recruiters, employment agencies, and/or other staffing services will not be considered.

Created: 2026-05-09