NOC Engineer/ NOC Analyst

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopadeat email address Bhupendra.Chopade@ can be reached on # 630-576-1937.We have Contract role NOC Engineer / NOC Analyst for our client at Redmond WA. Please let me know if you or any of your friends would be interested in this position.Position Details:NOC Engineer/ NOC Analyst- Redmond WALocation :Redmond,WA98052Project Duration : 3 Years (contract to hire)Pay Rate : $50 to $53 an hour on W2Responsible for 24x7 monitoring, incident management, and operational support of a large-scale hybrid infrastructure including servers, virtualization platforms, storage systems, network devices, and applications. Ensure high availability, performance, and reliability across all environments (Prod, DR, Non-Prod).Key ResponsibilitiesInfrastructure Monitoring & OperationsMonitor ~1200 + servers (Windows/Linux), virtualization platforms (VMware, Nutanix), and web servers for performance and availability.Oversee storage systems (PB-scale: Quantum, Isilon, NAS, SAN) ensuring uptime and capacity healthMonitor network infrastructure (1200+ devices) includes switches, routers, firewalls, VPN tunnels, WAPs, and ISP circuits.Monitor and action on the incidents, requests related to the Infra and tools hosted in the environment.Incident & Event ManagementPerform L1/L2 triage for alerts, incidents, and outages across infrastructure and applicationsEnsure timely incident resolution, escalation, and communication as per SLAsCorrelate alerts across tools to identify root causes and reduce noiseApplication & Service MonitoringMonitor 50+ applications across multiple environments (Prod, DR, UAT, Dev)Track service health, availability, and dependencies (web, middleware, backend systems)Capacity & Performance ManagementTrack utilization trends across computing, storage (multi-PB), and networkProactively identify bottlenecks and recommend optimizationChange & Release SupportSupport infrastructure and application deployments, patches, and maintenance activitiesValidate system health pre/post changesDisaster Recovery & ResilienceSupport DR readiness for large-scale storage and application environmentsParticipate in DR drills and failover validationReporting & DocumentationMaintain operational dashboards, runbooks, and incident reportsProvide daily/weekly health and SLA reportsRequired SkillsTechnical SkillsStrong knowledge of:Windows & Linux server administration (basic troubleshooting L1 and L 1.5)Virtualization: VMware & Nutanix ( L1 & L 1.5)Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storageNetworking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 an L1.5)Experience with monitoring tools (New Relic, Splunk Nagios, Zabbix, Dynatrace, SCOM, etc.)Understanding of ITSM tools (Service Now preferred) for incident, change, and problem management. Rubrik backup management tool.Operational SkillsIncident management and escalation handling in 24x7 environmentsStrong troubleshooting and analytical skillsAbility to correlate infrastructure, network, and application issuesStrong communication and coordination skillsAbility to work under pressure in critical outage scenariosGood documentation and reporting skillsPreferred QualificationsITIL Foundation certificationExperience in large-scale enterprise or MSP environmentsExposure to cloud or hybrid environments (AWS/Azure) is a plus.Shift Requirement• 24x7 rotational shifts (including weekends and on-call support)To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopadeat email address Bhupendra.Chopade@ can be reached on # 630-576-1937.

Created: 2026-05-09