Observability Solutions Architect

Job Title: Sr. Observability Solutions ArchitectLocation: Dallas, TX (Onsite)Duration: 18+ MonthsRole OverviewWe are seeking a highly experienced Sr. Observability Solutions Architect to lead the design and implementation of a global, enterprise-wide observability ecosystem from the ground up. This is a greenfield architecture role focused on building a unified monitoring and telemetry strategy across multi-cloud environments, edge/POS systems, vendor-hosted platforms, and international digital applications.The ideal candidate will have deep expertise in observability architecture, distributed systems, telemetry, and modern monitoring platforms, along with strong solution design and stakeholder management capabilities. This role also offers the opportunity to help establish long-term SRE and reliability engineering practices across the organization.Required Skills & ExperienceProven experience building observability architecture from scratch in enterprise environmentsStrong hands-on expertise with:DatadogGrafanaSplunkExperience with additional monitoring tools such as:DynatraceNew RelicELK StackNagiosDeep understanding of:MonitoringLoggingTracingTelemetryAlerting frameworksDistributed systems and APIsMulti-cloud expertise across AWS, Azure, and GCPExperience monitoring hybrid infrastructure and vendor-hosted environmentsStrong architecture and solution design experience including documentation and system modelingComfortable working in greenfield and highly collaborative engineering environmentsFamiliarity with POS ecosystems such as NCR Aloha or Oracle Simphony is preferredKnowledge of DevOps/SRE practices including:CI/CDAutomationReliability engineeringRetail, restaurant, or franchise industry experience is a plus

Created: 2026-05-09