Operations Manager

The OpportunityCADAR is seeking a sophisticated, hands-on luxury retail operations Manager to lead the operational build-out and launch of its 2nd U.S flagship boutique in the Miami Design District, while laying the infrastructure for future domestic expansion. Reporting directly to the GM, the Operation Manager will translate creative vision into flawless operational reality, ensuring the boutique exude world-class standards across construction readiness, compliance, systems, merchandising, hospitality, security, and daily retail excellence and execution. This is a rare opportunity to build the operational blueprint of an emerging luxury Jewelry Maison in the U.S.Ideal Candidate Profile15+ years luxury retail operations leadership:Must bring:? Flagship opening experience? Entrepreneurial agility? White-glove luxury operating standards? Project management rigor, resolving mindset? Polished executive presenceThe Core MissionLead all operational pillars required to successfully open and scale luxury boutiques, including:1) Store Development / Opening ExecutionOwn complete boutique opening timeline, including:Construction coordination with General Contractor / architects / vendorsPermit tracking and municipal approvalsCertificate of Occupancy readinessFire alarm approvalsElevator certification & inspectionHVAC commissioningElectrical activation / meter setupADA compliance verificationSecurity system installation / vault readiness / CCTVPOS & IT infrastructureTelecom / Wi-Fi / back-office systemsInsurance compliance / COIsVendors scheduling & site access coordinationFinal punch-list managementOpening readiness audit2) Luxury Boutique Operational SetupFluent in operational excellence across:Operational SOPsOpening / closing proceduresClient hospitality standardsPackaging standards & managementInventory controls / cycle counts / shrink preventionJewelry handling protocolsRepair / after careVendor procurement processesFacilities managementPayroll / scheduling systemsKPI dashboards3) Merchandising + Client Experience ExecutionOversee operation backbone aligned to the front of house selling force :Fixture procurementShowcases / vitrines / safesMillwork installation & maintenanceLighting calibrationVisual merchandising setupBranded packaging replenishment: shopping bags / boxes / ribbons / collateralCatering; hospitalityVIP salon; VM operational standardsLaunch event; Store experiences operational coordination4) Security & ComplianceVault security protocols, armored transport coordinationInventory, Cycle countsAlarm monitoring systemsEmergency proceduresCompliance audits

Created: 2026-05-10