Operations Manager 3 - 17350
Transcend Solutions - Atlanta, GA
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Operations Manager 3 - 17350 Duration: 9+ MonthsLocation: Atlanta, GASchedule: Fully onsite M-F 8:30am - 5pmNO C2C due to client restrictionsTop Skills:Ability to diligently track and coordinate completion of open tasksClear, crisp communication (written and verbal) to customersProblem solving - Ability to resolve issues without clear direction or clarity on next stepsThe Sr. Specialist will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analysis for improvement projects for builder operations.Key Responsibilities:Coordinate resolution of customer escalations;Coordinate day-to-day tasks and follow ups with customers;Communicate updates internally and to customers;Manage open items and drive cross-functional teams to issue resolution;Analyze opportunities for improvement in daily operations;Support other teams needs as they arise.Knowledge, Skills, and Education:Education: Bachelor's degree highly preferred, with 1+ years of experience Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.Must be flexible and adaptable to a fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.Works effectively with competing priorities.Strong Proficiency with Microsoft Office - Excel & PowerPoint.Strong interpersonal and communication skills (written and verbal) to coordinate and support transactions across multiple teams.Must have the ability to meet deadlines in a fast-paced and demanding environment.Regular, consistent and punctual attendance. Reliability and consistency is a must.Attention to detailCan easily document a new process or problemCan collect and condense data into information that can be acted onExcels with computer software programs, i.e. Excel, PowerPoint, Word and new/emerging presentation programsBuilding internal cross-functional relationships and partnerships
Created: 2026-05-10