Clinical Applications Coordinator

Clinical Applications CoordinatorMake a Direct Impact on Patient Care Through TechnologyAre you passionate about healthcare technology and improving clinical workflows? We're looking for a Clinical Applications Coordinator to support and optimize our EHR and clinical application systems while partnering closely with clinical and operational teams.In this role, you'll be at the center of technology adoption"”training users, improving workflows, building templates and reports, and ensuring our systems truly support quality patient careJob PurposeSupports the implementation, configuration, and daily use of clinical application systems, including EHR and EDR platforms, under the guidance of the HIT Manager. Works closely with clinical and administrative teams to ensure effective system functionality, accurate clinical documentation, and efficient workflows. Provides user onboarding, training, and ongoing support for application features, templates, and reporting tools. Develops and maintains custom templates and reports to meet clinical and operational needs. Assists in evaluating and improving clinical workflows and information flow processes to enhance system utilization and user adoption. Collaborates with cross-functional departments"”including Administration, Business Office, Behavioral Health, Dental, Medical, HIM, and Pharmacy"”to support consistent, effective use of clinical applications across the organization.Job Duties and Responsibilities(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)Training & OnboardingDesign and deliver role-specific EHR training for clinical and clinical support staff, including onboarding for new EHR/EDR/PM users.Develop and maintain training materials, including manuals, videos, tip sheets, and standardized reporting guides.Adapt training approaches to varying levels of computer literacy and EHR experience.EHR Support, Optimization & Gap AnalysisEvaluate EHR functionality and system performance to identify deficiencies, gaps, and opportunities for improvement.Conduct gap analysis for new software implementations and system upgrades to assess workflow impact and user needs.Monitor clinical efficiency and system utilization to recommend enhancements.Incorporate user feedback and data to support ongoing system optimization.Workflow & Quality ImprovementAnalyze clinical workflows to identify inefficiencies and improvement opportunities.Participate in quality assurance and improvement initiatives related to clinical documentation and EHR use.Project Support & CollaborationProvide application support for projects and system initiatives under the direction of the HIT Manager and IT teams.Collaborate with clinical, administrative, and technical stakeholders to support implementation and optimization efforts.Foster an environment that encourages reporting of system issues and improvement suggestions.Reporting & Super User ResponsibilitiesPrepare and submit monthly reports to the HIT Manager and Executive Director.Perform Super User responsibilities and other assigned application support duties.Job SpecificationsEducation and ExperienceEssential:High school diploma or GEDMinimum 3 years of professional CAC experienceAssociates in Information Technology or Health Information TechnologyExperience with NextGen E.H.R, EDR, and PM softwareWorking knowledge of HIPAA compliance within a clinical environmentDesirable:LVN or higher nursing / clinical backgroundNextGen Certified Professional a plusExperience in a Tribal or Community Health ClinicSkills and KnowledgeOperates with high autonomy and discretionTelephone and remote troubleshootingQuality focusFlexible and able to work in a unique environmentAble to work with varying levels of staffAble to follow written and verbal instructions to complete tasksHave a positive attitude and a desire to help peopleSupervisory/Managerial AccountabilityDirect: NoneIndirect: None

Created: 2026-05-12