Executive Assistant to Chief Executive Officer

Company DescriptionSarah's Handmade Ice Cream is an award-winning brand founded by a mother-daughter duo with 4 shops in Montgomery County. Known for offering 40 unique flavors daily, the brand features seasonal options crafted with the finest ingredients. Sarah's Handmade Ice Cream is celebrated for its commitment to high-quality, small-batch production, delivering exceptional taste to its customers.As we continue to expand across multiple locations, we are looking for a highly capable Executive Assistant to work directly with the founder and support the day-to-day execution of the business.About the RoleThis is a hands-on role for someone who is highly organized, proactive, and able to think ahead. You will be responsible for managing the founder's day-to-day tasks, communications, and priorities, helping ensure that both small and large responsibilities are handled efficiently.This role is ideal for someone who enjoys being at the center of a fast-paced business and wants exposure to how a growing company operates.Key ResponsibilitiesCommunication & Inbox ManagementMonitor and respond to emails on behalf of the founder (customers, partners, internal team)Flag priority items and ensure timely follow-upsMaintain a professional, thoughtful, and consistent tone in all communicationHandle lower-level calls and inquiriesTask & Schedule ManagementOrganize and manage daily to-do lists and prioritiesCoordinate meetings, scheduling, and logisticsTrack ongoing tasks and ensure nothing falls through the cracksPurchasing & ErrandsMake purchases for business needs (supplies, equipment, etc.)Assist with occasional personal or logistical tasks as neededBusiness & Operations SupportCommunicate with shop managers and team members when neededFollow up on delegated tasks and ensure completionPrint, laminate, and create materials as neededHelp handle day-to-day issues before they escalateOrganization & SystemsKeep documents, communications, and trackers organizedBuild simple systems to improve efficiencyAnticipate needs and stay one step aheadWho You AreHighly organized and detail-orientedProactive and reliable"”you take initiative without being askedStrong communicator (written and verbal)Comfortable handling multiple priorities in a fast-paced environmentAble to exercise good judgment and make decisions independentlyProfessional, discreet, and trustworthyAlways lead with curiosity, growth-mindset, and positivityHighest level of emotional resilience & stabilityPreferred Experience2-5+ years in an administrative, operations, or support roleExperience in hospitality, retail, or a fast-paced environment is a plusStrong familiarity with Google Suite, AI tools, Canva, and general digital systemsCompensation$65,000-$75,000+ based on experience and performanceGrowth opportunity as the company continues to expandQualificationsStrong skills in executive administrative assistance and executive supportExperience with expense reports and efficient calendar/diary managementLeadership experience in a fast, casual, high-volume food retail businessProficiency in administrative support and managing multiple tasks effectivelyOutstanding organizational, time management, critical thinking, and problem-solving skillsExcellent written and verbal communication abilitiesAbility to adapt to a fast-paced environment and manage confidential informationBachelor's degree and more than 1 previous employment references

Created: 2026-05-12