Senior Desktop Support Technician

Job Title: Sr Desktop Support TechnicianLocation/ Work StructureWixom, MICompenstation: $30-32/hrWho we are:Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.Overview:Our client in Wixom, MI is seeking a Help Desk / Desktop Support Technician to provide hands-on technical support to end users. This role involves troubleshooting hardware and software issues, managing user accounts, and administering key Microsoft 365 services.Key Responsibilities:Provide desktop and help desk support for end users in a professional environmentExperience working directly with C-suite executivesAdminister and support Microsoft 365 tools including Exchange Online, Entra ID (Azure AD), and TeamsTroubleshoot hardware, software, and network connectivity issuesMaintain documentation and ensure timely resolution of support ticketsQualifications:Experience with O365 administration (Exchange Online, Teams, Entra ID)Strong troubleshooting and customer service skillsAbility to work onsite and communicate effectively with end usersThe Vernovis DifferenceVernovis offers Health, Dental, Vision, Voluntary Short & Long -Term Disability, Voluntary Life Insurance, and 401K.Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Created: 2026-05-13