Donation Processing Specialist and Office Coordinator

Job OverviewWe are seeking a highly organized and proactive Donation Processing Specialist/Office Coordinator to ensure accurate recording, acknowledgment, and stewardship of donor contributions within our CRM system and oversee daily office operations. This position requires a detail-oriented professional who excels at multitasking in a fast-paced environment. The ideal candidate will possess strong communication, organizational, and leadership skills. This role offers an opportunity to contribute to a dynamic work environment, supporting various departments including development, outreach, and operations teams.Key ResponsibilitiesData Entry & Management: Input donations and donor information into a CRM (Salsa) with high accuracy.Gift Processing & Acknowledgement: Process donations (checks, credit cards, ACH, third party vendors, etc.), generate and send timely tax receipt/thank-you letters.Reconciliation & Reporting: Reconcile gift batches with the bookkeeper to align with bank deposits.Donor Stewardship: Handle donor inquiries professionally, update contact information, and assist with stewardship benefits.Office CoordinationProvide in-office presence, greeting visitors, accepting deliveries, coordinating event material pick-ups, answering main phone number, etc.Support operations with tasks to maintain facility, purchasing supplies and coordinating with waste and cleaning vendorsWork with operations team to provide guidance to in-office volunteersExperience and Desired SkillsProven experience in utilizing CRM, transaction processing, or high-volume data entryFamiliarity with QuickBooks or comparable accounting software is highly desirableDemonstrated exceptional organizational skills, effective communication abilities, and a proactive approach to office coordinationProficiency with MS Office (especially Excel)Ability to handle sensitive data, maintain confidentiality, and manage multiple projects under deadlines Demonstrated ability to handle front desk responsibilities with professionalism and excellent communication skillsPhysical demands: Requires lifting of donation materials (up to 25 lbs) and multiple daily interruptions as well as long periods of sitting at a computerPosition requires candidate to be in our Malvern, PA office Monday thru Friday from 9 am - 5 pm.Salary range for this role is $42,349 - $46,115

Created: 2026-05-13