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Manager AWS Cloud Engineering

Request Technology, LLC - Chicago, IL

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Job Description

We are unable to sponsor for this permanent full-time rolePosition is bonus eligiblePrestigious Financial Institution is currently seeking a Manager of AWS Cloud Engineering. Candidate will lead and manage a team of highly technical team members and perform a range of activities required to both maintain and continuously automate a large, complex cloud-based computing environment. In addition, you will provide technical guidance to the team and, when called upon, serve as a technical liaison between internal departments. This will involve utilizing best practices for the management, architecture, configuration, high availability, disaster recovery, administration, and automation of the enterprise environment with cloud technologies. These activities will drive the creation of new infrastructure and environments, which will be critical to continued growth and adoption of broad cloud/automation goals across the business.Responsibilities:Reports to the Director of Platform Automation and Cloud EngineeringDesign, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as codeDevelop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloudManage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systemsLead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgradesEnsure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platformAssess and plan for capacity needs within the cloud platform and forecast accordinglyImplement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirementsLead in the development of technology roadmaps and end-of-life technology plansEffectively communicate project and operational service issues to senior management promptly with observations, decisions, and recommendations for corrective measuresMeet with team members regularly to provide coaching and feedback on performancePerform evaluations and deal effectively with staff problems and corrective actions as neededDevelop employee career development plans to assist with team member career growth and developmentProvide coaching and feedback as needed to ensure a high performing teamManage and participate in the implementation of production changes during defined maintenance windows and support on call rotationMaintain appropriate work/personal balance within your teamServe as a point of escalation within the team for support issuesImplement and manage rotational support schedules for afterhours and weekend work for area of responsibilityFoster an atmosphere of trust, respect, and high performance while displaying strong ethics and integrityLead team meetingsManage project and daily work task planning and prioritization and meeting project deadlines while also maintaining a high quality of workEnsure team compliance with all appropriate OCC policies and proceduresInstitutes corrective actions to address audit and other regulatory or compliance findingsOperate within budget; Establish and assure adherence to schedules, work plans, and performance requirementsWrite and maintain documentation of relevant systems, procedures and processesOther duties as assignedManage a teamQualifications:[Required] Strong consultative, communication, team player and analytical skills are a must, as you will be regularly interacting between various teams which are distributed across the US[Required] Strong technical team leadership and technical project management skills are required[Required] Relevant experience leading highly technical team members through adopting new technologies while also maintaining highly available, mission critical systems with a proven track record of success[Required] Ability to clearly communicate verbally and in writing to business and technology leaders, architects, developers, and team members[Required] Must be able to collaborate effectively with a group of high performing, technical individuals[Required] Experience managing work tasks using Agile methodology/scrum desired[Required] Expert working knowledge of infrastructure design and components, such as servers, operating systems, networks, and storage[Required] Experience with architecting, implementing and maintaining highly available mission critical environments for 24x7 availability[Required] Demonstrated history of working within deadlines and ability to work well under pressure[Preferred] Experience working in an environment with a defined production change control process; experience with working with audits and compliance or in a regulated environment a plus[Required] Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Puppet, Chef, or Ansible[Required] Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc.[Preferred] Competent in all phases of application development and implementation, including SDLC; Hands-on experience scripting/development skills in Python, Ruby, Go, Java, etc. in a corporate environment strongly desiredEducation and/or Experience:[Required] Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required[Required] 7+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems / virtualized servers[Preferred] Experience working in a financial services or highly regulated environment preferredCertificates or Licenses:[Required] AWS Solutions Architect Associate Certification or higher strongly desired[Preferred] Relevant industry certifications such as Microsoft Azure or Google Cloud

Created: 2026-05-13

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