Operational Specialist

Overview: Our client, one of the largest Energy companies in US providing a wide range of Energy related products and services to its customers, and seeks an accomplished Operations SpecialistPosition: Operations SpecialistLocation: New York, NYDuration: 6 months+ Contract with high possibility of extension!!!Pay rate: $42/hrNote:Hybrid role, 3 days in officeWork schedule: 40 hours/ week | Monday to Friday 8am-4pm ESTJOB DESCRIPTION:The Operations Specialist will work closely with internal program managers, operations staff, and external stakeholders to ensure customer enrollments are processed accurately, program communications are handled efficiently, demand response events are supported in real time, and settlement data is prepared and validated in accordance with established procedures.Years of Experience: At least 3+ years of relevant experienceMust have Bachelor's Degree, prefer a degree in one of the following or closely related field - Finance, Economics, Business, Accounting, Engineering, IT, Sciences, Environmental Studies.High attention to detail and ability to follow defined processes in a regulated environmentStrong written and verbal communication skillsProficiency in Microsoft Office, specifically Excel (V lookups, filters, pivot tables)Exposure to BI Tools, Databases, or additional analytical tools (please list which systems and how much experience)Comfortable working across multiple workflows and priorities in a fast-paced operational setting.RESPONSIBILITIES: Program Operations & Administration Support customer enrollment workflows, including application tracking, and coordination with internal teams and external participants.Maintain operational trackers and documentation used to manage program activity across the demand response lifecycle.Assist with seasonal ramp up activities, including enrollment readiness and post season clean up.Inbox & Communications Management Serve as a point of support for the team's shared inbox - triage incoming requests, and route issues to the appropriate team members.Respond to routine customer and stakeholder inquiries using established templates and procedures.Track open items and follow up to ensure timely resolution.Demand Response Event Support Support event calling activities during active demand response periods, including pre-event checks, customer notification support, and post event follow up.Assist with monitoring event participation data and flagging anomalies or missing information for review.Provide operational support during time sensitive grid events as needed.Settlements & Data Analysis Assist with settlement processing activities, including data validation, reconciliation, and update of settlement trackers.Review and investigate settlement discrepancies in coordination with program leads.Prepare data files or summaries used for settlements and internal reporting (under guidance).Continuous Improvement Identify opportunities to improve documentation, tracking, and recurring operational processes.Establish processes, policies, and procedures to make the Demand Response programs operate more efficiently.Support ad hoc analyses or special projects as demand response programs evolve.Recruiter Contact InfoGurjant SinghPhone: 925-297-5994Email: gurjant.singh@I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.Company Overview:Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

Created: 2026-05-14