Senior Operations Analyst

Company: ONDOONDO is a venture-backed ethical apparel brand redefining the essentials category with a focus on comfort, quality, and purpose. We're growing quickly across the U.S. and Asia, and we're looking for a sharp, entrepreneurial Sr. Operations Analyst to join our New York-based team.We leverage advanced analytics and technology to create a business with greater growth and consistency than traditional consumer retail companies. The team consists of teammates located in both New York, Seoul and London.About the Role We are a venture-backed ethical apparel brand looking for a detail-oriented Senior Operations Analyst to join our growing team. This is a hands-on role perfect for someone who loves organization, data accuracy, and problem-solving. You will be the engine room of our daily operations, ensuring our inventory systems are accurate and our orders are flowing smoothly to customers.ResponsibilitiesInventory Management System (IMS) & Data Entry:Serve as the primary administrator for our Inventory Management System (IMS) Manage daily data entry for the entire product lifecycle, including Purchase Order (PO) creation, inventory receiving, and sales order processing.Maintain accurate SKU data and Bill of Materials (BOMs) within the system.Perform routine system audits to ensure data integrity across all platforms.Assist the Operations team with data preparation for monthly inventory reconciliation.3rd Party Logistics (3PL) & Order Fulfillment:Manage daily communication with our 3PL partner regarding shipping plans and order status.Troubleshoot and investigate order issues directly within the Warehouse Management System (WMS) and Shopify.Track outbound shipments to ensure on-time delivery to customers.Monitor daily Key Performance Indicators (KPIs) for the warehouse (e.g., shipping speed, receiving accuracy).Supply Chain & Planning Support:Support new product launches by ensuring inventory is received and processed in the system on time.Communicate with manufacturing partners to track production timelines and expected delivery dates.Assist in updating monthly forecast models and reports with current sales and inventory data.Coordinate inbound freight shipments and ensure all documentation is accurate for customs and receiving.Qualitifcations Must have 3-5 years of experience supporting brand operations within a consumer, DTC, or retail brand environmentAdvanced Spreadsheet Skills: High proficiency in Microsoft Excel and/or Google Sheets, with the ability to manage and analyze data accurately.Technical Proficiency: Experience with Shopify, inventory management systems (e.g., Cin7, NetSuite), or warehouse management systems (WMS) is strongly preferred.Attention to Detail: Demonstrates a high level of accuracy and diligence in maintaining data integrity.Analytical Problem Solver: Comfortable investigating operational issues (such as shipment discrepancies or system errors) and driving effective resolutions.Collaborative Mindset: Enjoys working cross-functionally and communicating with team members across global offices, including New York, Seoul, and London.Expected Salary $85,000-$105,000 base salary, commensurate with experience.

Created: 2026-05-15