Member Relations Specialist

Client Member Association Specialist Public Policy Offices $60,000 - $65,000Monday-Friday (Onsite) Columbus, Ohio Permanent Opportunity What You'll Do: Support CRM-driven member outreach initiatives to enhance engagement and overall satisfactionCommunicate exclusively with current members regarding their duesMake outbound calls to appropriate company contacts and communicate payment reminders clearly and professionallyEscalate situations where a company is unable to payProvide administrative support, including data entry, copying documents, and other general office tasksAssist with data entry, including event registrations and annual conferencesOversee membership dues collection through proactive calls and email communication, while tracking and reporting status updatesProvide data entry support for event registrations, annual conferences, and membership records across internal systems and databasesWhat We're Looking For: Strong problem-solving abilities with a proactive approachDemonstrated commitment to delivering high-quality customer serviceProficient in Microsoft Office Suite, including Word, PowerPoint, and ExcelFamiliarity with video conferencing platforms such as GoTo Webinar, Zoom, Microsoft Teams, and WebexHighly detail-oriented with strong organizational and accuracy skillsConsistently meets deadlines and delivers work on scheduleActively seeks and incorporates internal customer feedback to improve satisfactionApply Today!Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.About DawsonDawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

Created: 2026-05-16