Case Manager

Trustpoint.One is partnering with a busy and growing consumer protection litigation firm in Los Angeles that focuses on lemon law matters to hire multiple Case Managers for direct hire, onsite roles. This is an excellent opportunity to join a fast-paced legal team handling high-volume, plaintiff-side litigation with strong growth potential.Position Overview:The Case Manager will oversee a high-volume caseload from intake through resolution, serving as a key liaison between attorneys, clients, and internal teams. This role requires strong organizational skills, attention to detail, and the ability to manage competing priorities in a deadline-driven environment.Key Responsibilities:Manage a high-volume caseload from intake through resolution, including documentation, follow-up, and closureMaintain accurate and up-to-date case records in the case management systemTrack deadlines, milestones, and correspondence to ensure timely case progressionCommunicate regularly with attorneys regarding case status, strategy, and next stepsPrepare case files, documentation, and correspondence for attorney reviewServe as a primary point of contact for clients, providing updates and requesting necessary informationCoordinate with internal departments (intake, compliance, billing, and legal support) to move cases forward efficientlyIdentify and escalate issues proactively to avoid delaysEnsure all files meet compliance and documentation standardsQualifications:2+ years of case management, legal support, or related experience (law firm experience strongly preferred)Experience handling high-volume workloads with competing deadlinesStrong communication skills, both written and verbalHighly organized with strong attention to detailProficiency in Microsoft Office and case management systemsFamiliarity with litigation workflows or court procedures is a plusAssociate's or Bachelor's degree preferredCompensation:Starting salary at $62,400, with flexibility to increase based on experience and qualificationsWork Environment:Onsite role in Los AngelesHigh-volume, production-driven environmentCollaborative team setting with frequent attorney interactionOccasional overtime may be requiredBenefits including:401(k) with employer matchMedical, dental, and vision insuranceDisability and life insuranceGenerous PTOEmployee assistance and discount programsPaid parkingApply today to be considered!All candidates must be able to work at a computer screen for a sustained amount of time. Infrequent lifting and carrying up to 30 pounds.Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Created: 2026-05-16