Facilities Operations Manager

About Thrive for Life:The mission of Thrive for Life Prison Project is to transform lives both behind and beyond the prison walls. At Thrive for Life, we envision a world where educational opportunities provide a clear and attainable pathway to a successful and permanent re-entry for people coming out of prison. Our long-term ambition is to establish houses of studies across the country"”residential communities where formerly incarcerated individuals can live together in a supportive living community while pursuing their education and growing into the loving and generous people God created them to be.Our holistic suite of services is built upon four foundational pillars: purpose, education, employment, and housing. Each of these pillars is essential in guiding individuals through their re-entry journey, but it is the secret ingredient of community that binds them together. It is only in community that we can truly flourish and thrive in life.Position Overview: The Operations & Facilities Manager is responsible for the overall management of Thrive for Life's physical spaces and operations across Abraham House and Ignacio House. This role ensures that all facilities are safe, compliant, and well-maintained, while also overseeing the day-to-day residential environment at Abraham House, including kitchen, housekeeping, maintenance, hospitality functions, and food pantry operations. The Operations & Facilities Manager supervises key operational team leads, including the Head Cook, Head Housekeeper, and Head of Maintenance, ensuring strong coordination, accountability, and high standards of service across all functions.The Operations & Facilities Manager plays a key role in supporting the weekly community food pantry distribution and is required to maintain an onsite presence during Saturday pantry operations from 9:00 a.m. to 11:00 a.m. to support operational coordination, hospitality, volunteer flow, and the overall community experience.In addition, this role coordinates facility-related capital projects and construction initiatives, including the upcoming café build-out in the annex, ensuring projects are well-planned and successfully executed in collaboration with leadership and external partners.This is a highly collaborative, hands-on leadership role that serves as a steward of Thrive for Life's spaces, resources, and community experience.Key ResponsibilitiesFacilities Management & Building Operations (Abraham & Ignacio Houses)Oversee all building operations, maintenance, and repairs across Abraham House and Ignacio HouseEnsure facilities are safe, fully operational, and compliant with all applicable city, state, and regulatory requirementsServe as Certificate of Fitness holder (S-95)Manage inspections (fire alarms, sprinklers, suppression systems, HVAC, elevators, kitchen hoods, etc.) and ensure timely resolution of violationsMaintain all permits, licenses, and compliance documentation, ensuring timely renewalsDevelop and manage preventative maintenance plans and track capital improvement needsManage vendor relationships, contracts, and service providers, including on-site coordinationResidential Operations & Hospitality (Abraham House)Oversee the daily residential environment at Abraham House, ensuring high standards of cleanliness, organization, and hospitalitySupervise kitchen, housekeeping, and maintenance functions through their respective team leadsEnsure coordination between kitchen operations, pantry services, and resident needsMaintain a safe, welcoming, and well-functioning living environment aligned with Thrive for Life's valuesStaff Leadership & SupervisionSupervise and support the kitchen, housekeeping and facility staff, ensuring clear expectations, accountability, and performance managementOversee staff scheduling, coverage, and timekeeping across operational teamsProvide ongoing training on safety protocols, emergency procedures, hospitality standards, and organizational practicesDevelop and maintain operational manuals and standard operating proceduresFoster a culture of teamwork, professionalism, and careOperations & Administrative ManagementManage procurement of supplies for office, residential, and program needsOversee operational systems (e.g., phone systems, facilities infrastructure)Support logistics for programming and community eventsMonitor operational budgets and identify cost-saving opportunitiesEnsure strong documentation and reporting across all operational functionsCapital Projects & Construction CoordinationCoordinate and support facility-related construction and renovation projects, including the café build-out in the annexServe as a primary liaison with architects, contractors, and vendorsSupport project planning, budgeting, permitting, and compliance with city and building requirementsMonitor project timelines and escalate issues as neededCoordinate with internal teams to minimize disruption to ongoing residential and program operationsOther DutiesCarry out additional assignments from leadership to ensure smooth day-to-day operations.QualificationsBachelor's degree in business administration, facilities management, hospitality, or related field (or equivalent experience)5+ years of experience in facilities, operations, or residential managementExperience supervising staff and managing team leadsStrong knowledge of building systems, compliance requirements, and facility operationsExperience managing vendors, contractors, and projectsFamiliarity with food safety standards and residential operations preferredCertificate of Fitness (S-95) or ability to obtain within 1 month of hireStrong organizational and project management skillsProficiency in Microsoft Office and Google WorkspaceBilingual (English/Spanish) strongly preferredCore CompetenciesOperational Leadership:Ability to oversee multi-site operations with accountability and clarityFacilities Expertise:Strong understanding of building systems, compliance, and maintenance planningProject Management:Ability to manage construction and capital projects effectivelyTeam Leadership:Experience supervising team leads and fostering accountabilityHospitality & Care:Commitment to creating a safe, welcoming, and dignified environmentProblem-Solving:Ability to assess and respond to operational challenges in real timeOrganization & Execution:Strong attention to detail and follow-throughCollaboration:Works effectively across teams and with external partnersMission Alignment:Deep commitment to Thrive for Life's mission and values

Created: 2026-05-16