Solution Center Representative

Immediate need for a talented Solution Center Representative. This is a 06+months contract opportunity with long-term potential and is located in Grandview Heights, Colombus Ohio (Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID: 26-14811Pay Range: $18/hr - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:Customer Service Financial Representative - New Business AdvisoryHybrid role supporting the New Business Advisory team with pending transfer applications.Responsibilities include making outbound follow-up calls for transfer status updates, responding to basic customer emails, uploading documentation into processing systems, and answering internal chat inquiries.Additional workflow tasks may be assigned as needed.Key Requirements and Technology Experience: Key skills; Customer serviceCustomer supportHigh School diploma required; undergraduate degree preferred.Strong communication skills, ability to multitask across multiple systems, attention to detail, and technical proficiency are essential.Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here

Created: 2026-05-16