Inside Sales & Office Administrator

A U.S. subsidiary of a Japanese manufacturer specializing in LEDs and electronic componentsInside Sales & Office AdministratorOffice : Schaumburg IL ( Hybrid )Working hours : 9-5pmBase : $70-80KAbout the RoleWe are seeking a highly organized and customer-focused Inside Sales & Office Administrator to join our growing team. This role is ideal for someone who enjoys working in a fast-paced international business environment and thrives on balancing customer support, logistics coordination, inventory management, and office administration.You will play a key role in supporting daily operations, maintaining strong customer relationships, and ensuring smooth coordination between customers, vendors, warehouse partners, and internal teams.Key ResponsibilitiesCustomer Service & Sales SupportProcess sales orders and provide order confirmationsHandle customer inquiries and resolve complaints professionallyPrepare weekly open order reportsMaintain strong relationships with existing customersManage stock agreements and inventory reportingPurchasing & Logistics CoordinationProcess purchase orders and manage billing/shipping coordinationCommunicate purchase order updates with overseas headquartersCoordinate with third-party warehouse providersMonitor shipments and provide advanced shipping noticesInventory & Operations ManagementManage inventory control and reconciliationCreate and maintain new product/part entriesUpdate pricing information and system recordsAccounts Receivable SupportProcess customer credit applicationsHandle order changes and expedite requestsFollow up on overdue paymentsPost daily shipment records and maintain documentationOffice AdministrationSupport executive management with administrative tasksAssist with contract review and documentationSupport team members and cross-functional projects as neededQualificationsExperience in inside sales, customer service, logistics, or office administrationStrong organizational and multitasking skillsExcellent communication and interpersonal abilitiesDetail-oriented with strong problem-solving skillsProficiency in Microsoft Office and ERP/order management systems preferredAbility to work effectively in a multicultural business environmentPreferred SkillsExperience in inventory or supply chain coordinationKnowledge of import/export or international business operationsJapanese language skills are a plusWhat We OfferCollaborative and supportive work environmentOpportunity to work with international teamsCareer growth and professional development opportunitiesCompetitive compensation and benefits package

Created: 2026-05-16