Call Center Manager- Onsite!

Adecco Permanent Recruitment is seeking a Call Center Manager in the Greensboro, North Carolina market. Qualified candidates for this position will have 2-5 years of experience as a Call Center Manager, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.Necessary Qualifications:2-5 years of Customer Support Lead experienceMaintaining up-to-date workflows for documentation, Bot automation, Best PracticesLeading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support TeamCoordinate with team project completion ahead of client deadlineManagement skills include coaching, mentoring, providing feedback, navigating high functioning teams through changes in the businessEqual Opportunity Employer/Veterans/Disabled?Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:? The California Fair Chance Act Los Angeles City Fair Chance Ordinance? Los Angeles County Fair Chance Ordinance for Employers? San Francisco Fair Chance Ordinance

Created: 2025-05-22