Executive Assistant with CRM knowledge and Inside ...

Company Descriptionvdiscovery is the only digital forensics, eDiscovery, and AI consultant with over 50 years supporting corporations and law firms in their document and discovery needs. Our team combines technical expertise with legal knowledge to deliver exceptional client service to top litigation clients in a fast-paced environment - all while remaining the close knit and fun group that, for many here, feels like family. Role DescriptionThis is a full-time hybrid role for an Executive Assistant with CRM knowledge and Inside Sales chops at vdiscovery. The role will be located in Manhattan, NY, with some work from home flexibility. This is not a traditional EA role - you'll be empowered to implement strategic improvements that directly impact company growth.What Makes this Role DifferentStrategic PartnerYou'll be directly involved in business growth initiatives, not just administrative tasksRevenue ImpactYour work managing our CRM and implementing follow-up systems will directly contribute to our company revenue goalsIndustry ExposureGain valuable experience in the growing eDiscovery and legal technology sectorsCareer DevelopmentOpportunity to grow into leadership position in based on interest and performanceUnique Industry: ediscovery is at the crossroads of Law (especially FRCP and litigation caselaw) with two areas at the very cutting edge of tech: Big Data and Artificial Intelligence (Ai) - we develop and offer top solutions in Ai to address Big Data problems where human expertise is still very much in demand Company: vdiscovery is a company with an incredible 50+ year history that is on the cutting edge of legal technology service and development - with a stable and tight knit group that works together seamlessly and creates an environment that is productive, excellent, and...wait for it...FUN! Executive Support (40%)Manage complex calendar scheduling and prioritizationCoordinate client meetings and prepare relevant materialsHandle travel arrangements and expense reportingSupport with special projects and client-facing documentationAnticipate needs and proactively suggest process improvementsCRM Management & Inside Sales (40%)Maintain and optimize our database of existing clients, contacts, and leadsDevelop and implement a consistent system for tracking and nurturing relationshipsAssist with developing sales materials for new offeringsSupport outreach initiatives to clients and potential partnersHelp track sales pipeline and identify growth opportunitiesClient Support (20%)Serve as a secondary point of contact for key clientsEnsure client requests receive prompt attentionAssist with meeting preparation and follow-upHelp monitor project status and client satisfactionQualificationsMust HaveExceptional organization skills with ability to manage competing prioritiesExcellence in leveraging latest technologies including, but not limited to, AiDetail-oriented with consistent follow-throughSelf starter that anticipates needs, taking needed actions based on experience and instinctProfessional demeanor side by side with sense of humor and charmStrong written and verbal communication abilitiesProficiency with Microsoft Office suite (especially Outlook, Excel, and PowerPoint)Experience in an executive assistant, customer service, or administrative roleOR, if newly graduated, strong evidence that you possess the required skill sets in spadesNice to HaveExperience with CRM systems (Salesforce, HubSpot, or similar)Background in ediscovery, legal services, technology, or professional servicesExperience supporting sales or business development teamsDemonstrated project management capabilitiesWhy You'll Love Working HereMake an ImpactYour work will directly contribute to company growthOwnershipYou'll have the authority to implement improvements and own key processesProfessional GrowthLearn about the legal technology industry from experienced leadersWork-Life BalanceReasonable hours with flexibility when neededCompensationCompetitive base salary plus performance-based incentives

Created: 2025-05-22