Customer Success Manager

?? Miami-Fort Lauderdale Area | ?? Full-Time | ?? Remote considered for top candidates ?? $90-$120K base + uncapped commission (high 6-figure OTE possible) ?? Performance-Based EquityKeystaff Professionals is proud to partner with a rapidly scaling ecommerce infrastructure company to find an exceptional Merchant Success Manager to support high-risk merchants in thriving on an AI-powered, customizable platform built for elite DTC operators.About the OpportunityThis company is reinventing what's possible for direct-to-consumer brands operating in nutra, info products, trial-to-bill, and direct response verticals. Since launching in late 2023, they've hit 8-figure ARR and are growing 35% month-over-month.Led by a proven founder with $150M+ in ecommerce sales and a seasoned exec team, they're building the next billion-dollar platform for high-performing merchants who demand control, flexibility, and speedWhat You'll DoOwn merchant acquisition - Use your industry network and outbound skills to bring high-potential merchants onto the platform.Drive strategic growth - Solve complex issues like chargebacks, fraud, or processing limits with smart, scalable strategies.Deliver white-glove support - Be the go-to advisor helping merchants unlock product features, partner solutions, and data-driven decisions.Champion the brand - Represent the company in high-risk ecommerce communities, webinars, and industry events. You Might Be a Fit If You Have:3+ years in high-risk ecommerce - Nutra, trial-to-bill, info products, or direct response experience is essential.Hands-on knowledge of merchant processing - You know BIN routing, reserves, chargeback thresholds, and acquirer underwriting like the back of your hand.Strong client service instincts - You've supported high-revenue, fast-scaling founders and know how to build trust quickly.A strategic mindset - You can break down complex growth challenges and offer simple, effective solutions.An entrepreneurial streak - You're motivated by performance, not process. You want upside, autonomy, and to work with A-players.Why JoinUncapped earnings - Strong base + performance commissions and equity potentialElite clientele - Collaborate with 7-9 figure ecommerce founders dailyZero bureaucracy - Founder-led, fast-moving, no red tapeMassive career upside - The right person will grow fast with the companyRemote flexibility - If you're the right fit, geography won't hold you backSound like your kind of opportunity? Apply directly via LinkedIn or reach out to Keystaff Professionals to explore this high-impact, high-upside role.hiring #ecommercejobs #payments #directresponse #highriskprocessing #nutra #merchantservices #customerstrategy #fintechcareers

Created: 2025-05-22