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Head of Banking Operations, COO - International Bank | ...

Robert Half - New York City, NY

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Job Description

If you have deep banking operations leadership experience and a track record of optimizing core processes across treasury, lending, and payments within a NYC branch at an international bank "” apply today by applying here & emailing me your resume at alex.muzaurieta@.?? Executive Opening: SVP, Chief Operating Officer @ International Bank (NYC) ??Location: Midtown Manhattan (4 days/week) | Reports to: General ManagerTeam Size: ~50-person office | Succession OpportunityLong-tenured incumbent retiringJoin a respected international bank with deep roots and a stable, tenured NYC team. As the retiring Head of Operations transitions out after decades of service, this role offers a rare opportunity to lead and evolve a well-established operations function spanning Treasury, Loan Admin, Trade Finance, and Payments.The Role:As Head of Operations/COO, you'll oversee the full spectrum of branch operations"”ensuring process integrity, regulatory compliance, and team effectiveness across all core operational areas.Reporting directly to the General Manager (GM), you'll serve as the operational backbone of the branch, while also spearheading modernization and efficiency initiatives.Key Responsibilities:Oversee all branch operations: Treasury Ops, Loan Admin, Funds Transfer, Trade FinanceLead a multi-functional team to ensure timely, accurate, and compliant processingStreamline policies, workflows, and controls to drive process optimizationMaintain and evolve operations manuals, business continuity plans, and internal controlsOwn operational budgeting and expense management across systems, staff, and vendorsCollaborate cross-functionally with Compliance, Finance, and Executive ManagementLead regulatory readiness, audit responses, and ongoing risk/control monitoringRecruit, manage, and develop a high-performing operations teamEnsure full compliance with BSA/AML, OFAC, CTF, and all regulatory requirementsExecute assigned projects and special initiatives from the GM/COOWhat You Bring:10-15+ years of senior-level operations leadership in banking/financial servicesBachelor's degree required; Master's preferredDeep knowledge of bank ops across treasury, lending, and paymentsStrong risk management orientation and familiarity with regulatory requirementsProven ability to manage and develop teams while driving changeProcess-minded leader with an eye for operational efficiency and continuous improvementYou Excel At: ? Leading by example and motivating teams ? Interfacing at all levels "” from regulators to front-line staff ? Managing complex operational environments with strong internal controls ? Delegating, decision-making, and creating accountabilityThis is a rare chance to take the reins of a high-functioning operations group, steward its legacy, and position it for future growth.If you have deep banking operations leadership experience and a track record of optimizing core processes across treasury, lending, and payments "” apply today by applying here & emailing me your resume at alex.muzaurieta@.

Created: 2025-05-22

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