Chef Concierge

Location: Miami Beach, FLCompensation: Competitive base + bonus + premium benefitsType: Full-Time | Confidential HireA distinguished real estate firm is quietly seeking a Director of Concierge to lead operations at a newly launched destination on Miami Beach.This is not a traditional concierge role. This is about setting the tone, defining the experience, and building a culture of service from the inside out"”where luxury, precision, and human connection are at the core of everything.You will be the face and the force behind an environment that blends five-star hospitality with design-forward living. Every interaction, every detail, every activation, you own it. You elevate it.Key Responsibilities:Lead and mentor a concierge team to deliver seamless, five-star serviceCurate partnerships, perks, and programming that surprise and delightAct as the liaison between high-profile tenants and ownershipOversee amenity spaces and service delivery with hotel-level disciplineDesign experiences that build community and deepen loyaltyImplement guest-tech and CRM tools to personalize service at scaleManage VIP requests, escalations, and daily operations with elegance and poiseYou Bring:5+ years in luxury hospitality, lifestyle management, or premium concierge settingsA presence"”professional, gracious, composed under pressureThe Golden KeysExperience leading service teams with high expectations and high rewardStrong knowledge of local culture, service partners, and lifestyle experiencesA natural ability to anticipate needs and exceed themFamiliarity with service platforms and hospitality tech toolsThis is for the operator who wants more than a title"”who wants impact, ownership, and to represent excellence at the highest level.

Created: 2025-05-22