Administrative Scheduler
Pride Health - Morristown, NJ
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Job title: SchedulerLoc Morristown New Jersey 07960Shift :day shift pay range $20/hr to 25/hr Education -HS Diploma or equivalent is required.duties Job Summary:-Accurately handles incoming phone calls, SMS requests, electronic web requests, performs patient registration, placing outbound phone calls to clients and scheduling.-Ensures accurate and timely completion of inbound scheduling requests via fax or electronic work queues.-Indicates special patient needs (ex: special accommodation, exam protocols, interpreter, etc.).-Ensures staff and clients are aware of upcoming schedules -Completes client intake scheduling with all necessary demographic/insurance information and forms/documents in efforts to expedite the client onboarding process.-Coordinates with client's family schedules and staffing. -Connects client with office biller for insurance verification. -Proactively solicits customer feedback.-Provides proactive and timely responses to internal and external customer needs and requests.-Meets individual productivity and quality expectations in all job functions.-Escalate cases as appropriate. Reports errors and mistakes found in system to direct supervisor to promote education, coaching and training opportunities of others.-Maintains knowledge of insurance requirements. Required Skills & Experience:-One-three (1-3) years of prior experience.-Computer proficiency 35 wpm required typing speed.-Positive attitude, excellent customer service and interpersonal skills appropriate to the job.-Ability to work in a team environment that requires quick turnaround and quality output.-Understands client needs and scheduling functions.-Understands the basics of healthcare billing.-Must have clear and concise oral and written communication skills.-Ability or experience working in a high call volume environment.Preferred Skills & Experience:-Knowledge of medical terminology and insurance processes preferred.-Private Duty Home care scheduling experience preferred -Applicable experience as Scheduler, Practice Office Assistance or Patient Access Representative.-Electronic Medical Record experience preferably Med Syst Vincent. SchedulerJobs #HealthcareJobs #MorristownNJJobs #DayShiftJobs #CustomerServiceJobs #MedicalScheduler #HealthcareAdmin #PatientAccess #MedicalOfficeJobs #EntryLevelHealthcare #HomeCareJobs #JobOpening #NowHiring #NewJerseyJobs #JoinOurTeam #AdminJobs #MedicalAdmin #EMRExperience #InsuranceVerification #CareCoordinator #ApplyNowThose interested can email their resume to vrunda.sutaria@ or call me on (917)-444-3132.
Created: 2025-05-22