Assistant Cafe Manager

Company DescriptionLocated in San Francisco's Bayview neighborhood, The Midway is a 40,000-square-foot urban canvas of innovation, where music, art, emerging tech, and food come together to create a dynamic and interactive space. Our vibrant performances, workshops, and exhibitions aim to provide an immersive and provocative experience for every guest.Role DescriptionThe Asst Cafe Manager is a key member of the Culinary Team. You will be supporting our in house cafe + grill, Madam Zolas Fortune, as part of our team (along with Cafe Manager, Culinary Director, Executive Chef and Sous Chef). We aim to create an exceptional guest experience and you are directly involved in that goal. Opening the cafe Monday-Wednesday, connecting with our neighbors, managing inventory/ordering, creating a cool aesthetic, cash management, training, instructing and evaluating staff, helping with facilities; all of these will be your responsibility and more. The Asst Cafe Mgr is the opening cafe foh person each week Monday - Wednesday, but maybe asked to assist on corporate catering or other special events.QualificationsCustomer Service and Communication skillsFood & Beverage and Food Service skillsSales skillsExperience in hospitality industryStrong leadership and organizational abilitiesAbility to work in a fast-paced environmentKnowledge of food safety regulationsPrevious experience in cafe management is a plusRoles and ResponsibilitiesOperationsSupervise and coordinate all aspects of cafe production Mondays-Wednesday (including, but not limited to POS, aesthetics, safety and cash control)Act as the liaison to our immediate neighborsWhen necessary assist in pivoting operations in order to handle a corporate event. Cafe ManagementAllocate resources as neededSeamlessly interacts with back of the house staff to provide an amazing guest experienceHelps train staffEnsure that cafe is running smoothly and maintaining the appropriate aesthetics ("eat with your eyes first!") and service levelParticipate in the day-to-day planning of business.ServiceAssist efforts to hire and train model front of house serversSupports and promotes the The Midway service vision at all timesBuilds relationships with staff, vendors, and guestsDemonstrates effective salesmanship while on the floorOrganization and AestheticsEnsure that overall cafe appearance is exceptionalPlay an active role in creating ambiance around the cafeMonitor volume and content of music playing at all timesActively pursue and foster an organized work placeCash ControlEnsure re-set the banks and all tills at the end of the day accurately and thoroughlySafety and SecurityAssist in the operation of cafe equipment (registers, equipment, seating, etc.)Help maintain The Midway's safety and sanitation programPromote an atmosphere of safety.MaintenanceMonitor maintenance of cafe equipment. Troubleshoot as able or delegate to appropriate maintenance technician.Assist in managing/troubleshooting the POS system and training usersAdditional ResponsibilitiesAdditional responsibilities not detailed in this job description may be added by the Cafe Mgr, Culinary Director, General Manager or Partners after discussion with the Asst Cafe Mgr.

Created: 2025-05-22