Commercial Lines Account Manager

Commercial Lines Account Manager - Mount Sinai, NY (Hybrid)We are seeking a Commercial Lines Account Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients with issues that vary from relatively simple to moderately complex?Our agency in Mount Sinai, NY is growing and looking to hire a Commercial Lines Account Manager to provide excellent service to an established book of business. Come join our friendly, competitive work environment todayWe are looking for individuals who are enthusiastic about building relationships with clients, who will collaborate with the sales team to achieve goals, consistently seek improvement, and demonstrate the value that Superior Insurance Partners can provide.How will you affect the business?Manage all aspects of the renewal process, including quoting, endorsements, certificates, and policy changes.Effectively manage a high volume of incoming calls.Identify and assess client needs to ensure satisfaction.Address complaints by offering timely and effective solutions, and follow up to ensure resolution.Keep detailed records of customer interactions, process client accounts, and file documents.What skills will make me successful in this role?Desire and ability to provide resultsEffective communicationResilient and adaptable mindset in the face of shifting prioritiesEagerness to collaborate with all teams and employeesRequirements:Minimum 3+ years of client service experience working in commercial linesProperty and Casualty Insurance License (required)Experience with agency management systems- Applied Epic preferredProficiency in Microsoft Office

Created: 2025-05-24