E-Commerce & Digital Operations Manager

Position: E-Commerce & Digital Operations Manager - US/Canadian MarketsLocation:Spring Valley, MN (Hybrid)Reports To:Digital Department (HQ Germany) & LocalUSManagementTeamEmployment Type:Full-timeStart Date:As soon as possibleAbout UsWe are a leading German manufacturer with a strong foothold in theglobal market. As part of our strategic international expansion, we are launching and scaling our e-commerce operations in the United States/Canada. Initially focusing on indirect online sales via trusted retail partners and marketplaces, including Amazon, we are laying the groundwork for long-term digital growth in this key market.To support this initiative, we are creating a pivotal new role to serve as the bridge between our digital expertise in Germany and the evolving needs of our US/CANmarket.Your Role: Key Connector & Growth DriverAs the E-Commerce & Digital Operations Manager, you will be the vital link between our global digital team and local US operations. You'll lead cross-functional efforts to grow and optimize our e-commerce presence, aligning strategy with execution while balancing digital innovation with logistical realities.Your ResponsibilitiesServe as the primary liaison between our HQ digital team and the US/CAN market"”including internal teams, retail partners, and e-commerce platformsDrive the development and coordination of indirect e-commerce sales channels with US/CAN-based online retailers, distributors, and marketplacesLead and manage cross-border, cross-functional projects covering digital, operational, and logistical domainsAddress technical and logistical needs of local partners, including product content, data formatting, shipping requirements, and platform integrationWork closely with our central Product Information Management (PIM) team to tailor and localize product data for the US/CAN marketHelp establish and maintain a compliant and performance-optimized Amazon seller presenceProvide support on shipping, packaging, customs documentation, and related operational topics for US-based retailersContribute to digital integration efforts such as platform onboarding, automation of data flows, and backend system connectivityMonitor key digital performance indicators and customer feedback to identify improvement opportunities and drive continuous growthYour ProfileDegree in Business, E-Commerce, Marketing, or a related fieldInitial experience in e-commerce or digital business; international or B2B exposure is a plusStrong project management skills with the ability to coordinate diverse stakeholders across regionsSolid understanding of digital processes, e-commerce platforms, and product data systems (PIM)Capable of translating strategic goals into operational outcomes with a hands-on, solution-oriented approachExcellent communication, coordination, and organizational abilitiesFluent in English (spoken and written); German, French or Spanish language skills are an advantageSelf-starter who is comfortable navigating between strategic planning and day-to-day executionThis role offers a unique opportunity to shape our US/CANdigital footprint from the ground up"”bringing together international collaboration, market expansion, and digital innovation.

Created: 2025-06-07