Patient Benefit Representative

Must Haves:HS Diploma3 years of pre-services coordinator experience2 years of patient benefits experienceGood knowledge of CPT coding and HCPS coding manualsPlusses:Associates Degree in Finance, Business, or 4 years RCM preferredDay-to-Day:Insight Global is in search of a Patient Benefit Representative. The ideal candidate would educate patients on what services are covered by insurance, copays, deductible, and out of pocket costs by working with the Pre-Service Coordinators to gather patient information prior to appointments. This candidate would be able to compassionately communicate financial obligations to patients. This representative would work with patients to create payment schedules and provide resources for financial assistance for out of pocket costs. They would work with social workers, doctors, APPs, for patient care coverage. Responsible for reviewing patient account balance, refund requests and adjustments, and ensuring information is properly and accurately documented.

Created: 2025-06-07