Director of Operations

Director of Operations - Hospitality & Entertainment PortfolioSevier County, TNBase Salary: $140,000 - $180,000Full-Time | Executive LeadershipA nationally recognized and fast-growing hospitality and entertainment group is seeking an experienced and strategic Director of Operations to lead one of its marquee locations in Sevier County, Tennessee. This destination includes a dynamic mix of entertainment, retail, food & beverage, and attractions "” and it needs a visionary leader to drive performance, elevate the guest experience, and lead a high-performing team.What You'll DoAs Director of Operations, you will:Provide executive leadership across all operating departments: attractions, food and beverage, facilities, guest services, and events.Lead, mentor, and develop a team of department heads while fostering a culture of collaboration, innovation, and urgency.Drive operational excellence with full P&L responsibility, ensuring profitability, compliance, and service standards.Oversee strategic planning, capital projects, seasonal programming, and high-volume events.Work closely with senior leadership, vendors, tenants, and community partners to support ongoing success and future growth.What We're Looking ForA proven business driver with 10+ years in senior operations leadership within theme parks, attractions, large-scale entertainment venues, or entertainment districts.A creative problem-solver with strong financial acumen, an eye for detail, and a relentless focus on guest satisfaction.A quick thinker who thrives in fast-paced environments and leads with both authority and empathy.A team-first leader who can coach, inspire, and grow a diverse workforce.A flexible executive who understands the demands of a guest-facing, 7-day-a-week operation.Preferred BackgroundBachelor's degree in Hospitality, Business, or related field; Master's a plus.Deep knowledge of operational technology (POS, ticketing, ride systems).Experience launching new concepts, managing renovations, or scaling multi-use venues.Why This RoleCompetitive salary and executive-level benefitsOpportunity to lead a flagship destination in one of the country's most visited tourist regionsDirect impact on innovation, guest experience, and strategic growthJoin a respected organization with a diverse and expanding hospitality portfolioReady to Lead the Fun?If you're a hands-on executive who's driven by service, strategy, and scale "” we want to hear from you. Apply today to take the next step in your operations leadership journey.

Created: 2025-06-19