Technical Writer

Technical Writer - HR Knowledge Base (ServiceNow) | 3-Month Contract | Mostly Remote - Dallas AreaAbout the RoleAre you a detail-oriented technical writer who thrives on transforming complex HR topics into clear, searchable knowledge-base content? Join The Talent Source for a 3-month assignment supporting an enterprise HR People Center. You'll work ~85 % remotely while remaining close enough to meet with local HR agents in Dallas as needed.What You'll DoAudit, organize, and update existing HR documentation for accuracy and consistency.Build out new branches of the HR Knowledge Base in ServiceNow to answer employee questions quickly.Write user-friendly articles, UI text, help guides, and training materials for diverse audiences.Translate complex policies into clear, concise language that empowers employees.Partner closely with HR managers and specialists to gather policies, procedures, and best practices.What Sets You Up for SuccessPrior experience creating or maintaining content in ServiceNow (or similar enterprise platforms).Strong portfolio of HR, policy documentation.Bachelor's degree in English, Technical Writing, Communications, or related field.Mastery of plain-language principles, MS Office, and structured content techniques.Ability to juggle priorities, think proactively, and collaborate with virtual and on-site teams.Why Contract with The Talent Source?Streamlined onboarding, benefits including Health, Dental, Vision and 401k with match.Dedicated talent advocate to support you throughout the project.Access to future contract and full-time opportunities with our Fortune-ranked clients.Ready to make HR knowledge accessible for thousands of employees? Apply now

Created: 2025-06-19