Senior Area Director

Franklin Streetis currently seeking a Senior Area Directorto join our team in Orlando, FL.The ideal candidate must possess 7+ years of commercial or multifamily property management experience or other related experience. An undergraduate degree from a regionally accredited college or university is required. To be successful at this role, the ideal candidate must have advanced-level analytical and quantitative skills with proven experience in developing strategic solutions for a growing portfolio. Position Overview:The SeniorArea Director assists the Regional Director and provides strategic direction and proactive management for a large portfolio of commercial or multifamily properties and clients in multiple markets. In charge of a team of Area Directors and General Managers, the Senior Area Director aids in and provides direct execution of activities that result in the achievement of the property goals, both financial and operational, set forth by the company for the portfolio.Responsible for communication, deliverables, addressing concerns and complaints, and building long-term relationships with key onsite staff at multiple properties.Manages the portfolio's financial performance. Works with Area Directors, General Managers, and key onsite staff to implement strategy and tactics for achieving objectives.Oversees a team and directly engages in operating a large group of properties efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to: Directs operations to meet revenue and operating income targets.Reviews and approves all performance of Property Management team(s).Assists other Managers in working with property owners to ensure that objectives are being met.Reviews and engages in rent collection performance by client. Reviews, approves, and creates financial plans, annual budgets for operating expenses and capital expenditures. Ensures guidelines are followed for purchasing supplies, maintaining expenses within budget and obtaining bids on appropriate property projects, etc.Oversees vendor bidding and contracting processes for vendor services as required.Conducts financial analysis with the assistance of the Regional Director.Prepares and reviews the timely and accurate preparation of all required management and accounting reports and forms, including bank deposits, monthly collection reporting, delinquency reports, accounts payable, statement of deposit accounts, human resources forms, safety reporting, and monthly market surveys.Maintains proficiency with Company equipment and software systems (Yardi, time management, MSOffice, Outlook, etc.) in order to review and reconcile monthly reports, communicate effectively, and follow Company procedures.Ensures orderly records are maintained in accordance with applicable laws and Company policy and procedure.Communicates regularly with Regional Director and business partners to update them on property issues, events, and overall property performance.Assists in assembling an effective Management team including sourcing, recruitment, interviewing, selection, hiring, training, development, motivation, performance evaluation and coaching, retention, counseling, and/or terminations under the direction of the VP of Ops, Regional Director, and the Director of Human Resources.Assists in the financial planning and staffing plans for a mix of direct and pyramid reports. Effectively grows team members for next level responsibilities.Practices and promotes a collaborative team environment. Works with Area Director and General Manager to create a team that supports the corporate Strategy Map while striving to create a Best Place to Work environment.Ensures all employees receive adequate training which includes Company policies and procedures, legal compliance, safety, and other related topics.Reviews, verifies, and approves all staff time sheets on a bi-weekly basis.Prepares and delivers performance appraisal for direct reports and ensures that General Managers do the same. Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards tenants, co-workers, and all visitors to the property.Models behaviors in alignment with company core values: Integrity, Accountability, Hard Work, and Collaboration. Leads by example and follows Company policies, procedures, and best practices, both as an individual as the leader of his/her team. Directly engages in as well as provides review and counsel for Area Directors and General Managers regarding the maintenance and physical operations of the property through the utilization of Chief Engineer / Building Engineer, staff, and onsite vendors.Ensures/Conducts regular physical inspections of the property including vacant units and common areas. Recommends and/or approves alterations, maintenance, and reconditioning as necessary.Ensures property and staff maintain a safe environment at all times for tenants, guests, and staff including compliance with legal guidelines and Company standards. Executes Company safety program effectively at all times.Performs other duties as assigned.Requirements:7+ years of commercial or multifamily property management experience or other related experience required.Undergraduate degree from a regionally accredited college or university required. Degree in business, finance, real estate, accounting, or related field is preferred. High level of proficiency in computer skills including MS Office applications (Excel, Word, Outlook) and internet / application software is required along with a willingness and ability to learn new software programs. Requires working knowledge of financial terms and principles. Ability to develop and implement financial policies and procedures.In-Depth knowledge of leases, contracts, financial instruments, tax laws, and construction.Professional business level communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level. Strong communication skills paired with the ability to train and coach staff and discuss complex issues and assist in negotiations with owners and contractors.Ability to comprehend, analyze, and interpret the most complex business documents including comprehensive lease agreements and vendor contracts. Ability to participate in effective and persuasive presentations on complex topics to clients, top management, public groups, and/or employees.Ability to solve advanced problems and deal with a variety of options in complex situations.Attention to detail and exceptional follow-thru. Ability to respond effectively to the most sensitive issues.Ability to multi-task in a fast-paced, ever changing environment.Requires an advanced level analytical and quantitative skills with proven experience in developing strategic solutions for a growing portfolio. Real Estate license preferred.CPM or RPA professional designation or candidacy preferred.Must possess a valid driver's license.Yardi or comparable property management software proficiency a plus.About Franklin Street:Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients' evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions"”Real Estate, Capital, Insurance, Property Management, and Project Management"”Franklin Street offers unmatched value and optimal solutions for clients nationwide.Make your next career move with Franklin Street. With seven lines of business and nine offices across, that perfect opportunity you've been looking for is here. We believe in hiring a mix of experienced and new talent to join our team of professionals. Whatever your expertise, wherever you are on your career path, Franklin Street is your destination for success.Learn more about Franklin Street and our award-winning culture at Franklin Street offers competitive salaries, medical - including additional discounts, dental, and vision benefits, disability, and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company-sponsored philanthropy events.Must be able to successfully pass pre-employment (post-offer) drug screen and background check.Franklin Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.

Created: 2025-06-19