Personal Lines Account Manager

Do you live in the University Place, WA area, have your P & C license, love account management, and want to have a secure role where you have great benefits and don't have to worry about being sold?My client is a growing independent insurance agency with multiple locations in WA state. They are looking to add a new Personal Lines Account Manager in their University Place, WA office. This is the same position that the Personal Lines Department Manager started in 12 years ago. She's an excellent mentor and trainer. This is an agency you can grow with and depend on!This is a full time Mon to Fri in-office role with flexible start times and a great benefits package. he book has 1300 clients. You will be the main Personal Lines person for this office. The agency uses AMS360. You will handle customer service requests and renewals, determine all impacts/needs associated with the request, and consider any impacts to other coverages or policies. You will also identify any coverage gaps associated with a customer's request and educate the customer on ways to mitigate their risk. Your goal is to maximize customer retention.You will document all contacts, maintain customer records and files, and update customer information as appropriate for accuracy. You will maintain effective and timely follow-up systems and verify transactions with customers. You will keep abreast of personal lines products, carriers, and agency and carrier rules to maximize service to your customers. Communication is done primarily over the phone and email and take care of any walk-in clients.The agency believes in sharing the profits and offers a salary of $65,000 to $72,000 with quarterly bonuses with an excellent benefits package, PTO, and matching 401K. They also provide career development and pay for all insurance designations. Parking is free.To be considered for this role, you need:• P & C WA license and ability to work daily in the University Place office Mon to Fri• 2+ years of Independent agency experience with knowledge of local Carrier markets.• Excellent communication skills over phone and emailTo apply, email your resume to info@ or call 360-392-8140. The client is looking to start someone right away.

Created: 2025-06-19