Manufacturing Team Lead

Title: Team Lead - ManufacturingLocation: Rome, NYRoles and ResponsibilitiesOwn and be responsible for the customer satisfaction, employee engagement, and Quest business metrics for a diverse team of 7-12 individuals at customer siteActively own, track, and drive accurate workload forecasting and project resource assignments to ensure optimum efficiency of the teamEnsure employee deliverable completion, while adhering to project schedule and quality requirementsBuild relationships with internal Quest departments, as well as external customersLeverage your ability to generate and maintain the confidence of current and new customersAssist with interviewing and onboarding of new team membersSet yearly goals for team members and hold quarterly performance reviews on progressFacilitate training for team knowledge gap closuresHost recurring meetings with team members to flow down information and drive goal completionEnsure compliance to Quest policies and procedures for your teamExecute part time on a statement of work (SOW)Work with the other leadership team to look for opportunities for improvement across the programSupport delivery of customer work and owning all aspects of project successRequired Skills3+ years of exposure with leading, mentoring, coaching, supervising2+ years of experience in a manufacturing related competencyExcellent interpersonal and communication skillsProficiency with Microsoft Office softwareRobust and refined organizational and time management skills to ensure project success across multiple customers and Statements of WorkStrong business acumen, including managing financials, assessing risks, and being flexible to adapt to inevitable project changesA willingness and desire to learn and focus on continued personal career growthAn ability to work well across borders in a global company, and in a fast paced, team oriented environmentA process oriented mindset with a desire to improve the way we do things

Created: 2025-06-20