Import Export Supervisor

GENERAL PURPOSE OF THE ROLE: Under the direction of the QA Manager, the FSQA Import/Export & 3rd Party Warehouses Supervisor, will be the primary contact for the Import/Export USDA Inspectors and will work as a liaison between TFI USA and 3rd party warehouses where TFI product is stored. This person will oversee and be responsible for the foreign inventory stored at 3rd party warehouses and will ensure that those warehouses are operating under the USDA process for all inbound products. This role will supervise the Import/Export technician who will support the USDA import/export processes and procedures.DUTIES AND RESPONSIBILITIES: Act as the liaison between Thomas Foods International USA and the USDASupervise the Import/Export technician on the following activities:Monitoring of all safety concerns on the dockEnsure employees are following GMPsCoordinate with Orders team and CSR about containers and documentationMaintain and review all documentation for ImportsCommunicate via email and verbally of any issues with containersMonitor the USDA sampling and lab releasesEnsure containers are properly stamped completedMaintain HOLD program for containersAssist QA technicians that handle inbounds and outboundsMonitor the Lumpers to ensure containers are being unloaded properlyHandle all paperwork for Inbounds TFI USA and 3PLCoach, direct and train the Import/Export technician to perform internal auditsPartner with the Procurement Warehouse manager to ensure proper operations and inventory controls of 3rd party WarehousesSupervise the Import/Export technician on Receiving and Inspections of containersPerform Goods for Sale Inspections; assist in Consumer Complaints, and 3PL inspections as neededPlace product on HOLD that needs to be re-worked or is contaminated, as necessaryNotify FSQA Management of product on HOLD; monitor and report the daily operations throughout the dockSupervise the Import/Export technician on timely container unloading and increase efficiency on dockOther activities which will be required, within scope and ability, pertaining to improving efficiency for import containers or activities assigned by FSQA ManagementJOB REQUIREMENTS:3+ years of experience in a USDA manufacturing role in a fast paced, food manufacturing environmentPrevious experience in a supervisory role preferredMeat exposure / meat experience a plusHACCP CertifiedStrong knowledge of SQF, Halal and Organic certification programsProficient user of Microsoft Word, Excel, & Outlook; able to complete formulas, graphs, charts, and reporting functions using dataAbility to clearly speak, read, and write in English; bilingual in Spanish a plusExcels as a team player and provides leadership to other quality techniciansAbility to multitask and meet deadlinesAbility to maintain regular and predictable attendanceAbility to read and understand Standard Operating Procedures (SOPs)Understand and abide by all safety regulations as well as policies and procedure set forth by Thomas Foods International USA

Created: 2025-09-26