Customer Service Representative

Job Title: Customer Service/Data Entry RepLocation: Buffalo, NYIndustry: Oil & GasPay: $20/hour temp, $55-$56k upon conversionBenefits: This position is eligible for medical, dental, vision, and 401(k).This position is a 3-4 month contract duration with potential conversion to a direct hire. About Our Client:Addison Group is partnering with a well-established Oil & Gas company headquartered in Fort Worth. This organization is known for its collaborative and fast-paced culture, offering strong growth potential and a dynamic, team-oriented environment.Job Description:Our client is hiring a Customer Service & Data Entry Rep to support investor onboarding efforts for a growing organization. This is a vital, detail-focused role responsible for reviewing investor documentation, tracking onboarding progress, and supporting internal compliance efforts.Key Responsibilities:Review and process investor documents to ensure accuracy and regulatory complianceCommunicate with internal teams and external clients to gather missing or incomplete informationTrack progress using CRM systems and assist with internal reportingIdentify and resolve data inconsistencies or documentation gapsProvide general administrative support, including front desk coverage as neededQualifications:High School Diploma required3+ years of experience in customer service, operations, or administrative supportProficient in Microsoft Office; experience with CRM or document management systems is a plusExcellent attention to detail and strong organizational skillsAbility to handle confidential information in a high-volume, deadline-driven environmentExperience in financial services or investment-related industries is preferred, but not requiredPerks:Fun, collaborative team environmentOpportunity for growth and advancementRecognized as a top workplace with a culture focused on accountability, excellence, and communicationDental, Vision, Medical, 401(k)Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request

Created: 2025-09-23