Director of Fulfillment

About the RoleWe are seeking a Director of Fulfillment to lead our national distribution operations. This executive will be responsible for end-to-end fulfillment performance, including safety, quality, cost, delivery, and people leadership. Key ResponsibilitiesLead a high-volume fulfillment/distribution operation with 100+ employees.Set operational strategy, budgets, and annual goals; deliver on key KPIs.Drive labor planning, forecasting, and workforce optimization.Implement process improvements and continuous improvement initiatives (Lean/Six Sigma).Oversee shipping, receiving, vendor relationships, and facility operations.Ensure compliance with OSHA, DEA, EPA, FDA, and other regulatory standards.Develop and mentor a strong leadership bench at the supervisor and manager levels.Partner cross-functionally with Finance, Sales, IT, and Customer Success to align fulfillment with company goals.Required Qualifications 5+ years in fulfillment/distribution leadership with teams of 50-100+ employees.Hands-on leadership style.Experience in high-volume distribution or fulfillment center leadership.Proven success in labor planning, process optimization, and building high-performing teams.Beneficial QualificationsWarehouse Management Systems experience.NetSuite ERP experience.Exposure to conveyance or automation systems.Lean/Six Sigma credentials (Green Belt minimum; Black Belt preferred).Compensation & BenefitsCompetitive base salary, annual bonus, and equity.Comprehensive health, dental, and vision coverage.Generous PTO and holidays.401(k) plan with company contribution.

Created: 2025-09-26