Clinical Education Support Specialist

Job Summary:The Clinical Education Support Specialist has a clinical role and a non-clinical role. The clinical role is the role of the dental assistant in a clinical practice, including patient care and general clinic administrative procedures, and maintenance. The non-clinical role is aimed at supporting education courses, including enrolling students, shipping/receiving, and administrative-related course responsibilities, and placing orders in a procurement system. Under the direction of the Las Vegas Global Education Center Manager & Chief Clinical Officer, the specialist role works closely with the education, marketing, and sales teams to facilitate enrollment, participation, and organize education course fulfillment.Essential Job Duties and Responsibilities:Clinical dental assisting activities - 25% of the timeSupports dental care delivery by preparing the treatment room, patient, instruments, and materials.Performs procedures in compliance with the State of Nevada State Board of Dental Examiners, including restorative and/or surgical procedures.Prepares the treatment room for patients by following prescribed procedures and protocol; readies patients for dental treatment by welcoming, comforting, seating, and draping patients.Provides information to patients and employees by answering questions and requests.Assembles instrumentation by sterilizing and delivering instruments to the treatment area, positioning instruments for the dentist's access, suctioning, and passing instruments. Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.Provides diagnostic information by exposing and developing radiographs.Is actively involved with laboratory procedures, including pouring, trimming, and polishing study casts, intraoral scanning, and denture services.Maintains patient appearance and ability to masticate by fabricating temporary restorations and cleaning and polishing removable appliances.Helps the dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.Educates patients by giving oral hygiene, plaque control, and postoperative instructions.Documents dental care services by charting in patient records.Maintains patient confidence and protects operations by keeping information confidential.Maintains a safe and clean working environment by complying with procedures, rules, and regulations in accordance with the Dental Board of Nevada.Protects patients and employees by adhering to infection-control policies and protocols.Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.Is comfortable in an educational environment, including video recording, photography, and providing patient care in front of an audience.Support education and education courses - 75% of the timeMaintain inventory, process, and organize commercial and education hands-on materials.Coordinate, organize, and assist management of shipping and receiving, and any other materials for education courses.Perform mailing duties of advertisements, brochures, technical information, etc.Monitor, assist, and coordinate education courses and related social activities.Produce models, dentures, and other hands-on related materials for assisting commercial & education teams.Participate in workshops and educational courses, including presenting, speaking, and engaging with prospective customers and partners at industry events, giving them a full understanding of the company's solution and business.Collaborate with the Global Education Center Manager, Tradeshow and Events Assistant Manager, and education/clinical teams on education courses.Collaborate with the Global Education Center Manager, Tradeshow and Events Assistant Manager, and education/clinical teams on tradeshow and venue activities.When needed, be available for weekday evening, Saturday, and Sunday education course programs and/or activities.Education, Experience, Skills, & Abilities:Completion of a certified dental assistant training program required; preference for licensure as a registered dental assistant (RDA).Preference for at least 2 years of clinical experience as a dental assistant; experience with implant dentistry, surgical, and restorative procedures preferred. Radiographic certification is required.The ideal candidate possesses the 3 Ps (Professionalism, Patience, and a "People-First" attitude).High school diploma or a general education degree (GED) is required.E-commerce, Magento, and Zoho Desk experience preferred but not required.Must be comfortable working independently and be a strong team player.Attention to detail and a high level of accuracy; ability to be resourceful, expedient, and a problem solver is required.Organized, team-oriented, collaborative personality, able to adapt to changes, and someone who doesn't get flustered easily.Ability to achieve targets.

Created: 2025-09-26