Human Resources Business Partner

Location: North Bergen, NJ (20-minute commute to Manhattan, near Fort Lee)Employment Type: Full-time | On-site with frequent warehouse presenceDepartment: Human Resources (Reports directly to Warehouse Operations leadership)About the RoleAs our global warehouse network rapidly expands (3 new self-operated warehouses launching in 2025), we are looking for a Warehouse HR Business Partner (HRBP) to provide embedded HR support specifically for our U.S.-based warehouse teams. This position will play a critical role in supporting complex workforce structures, accelerating new warehouse team launches, and facilitating cultural integration across global logistics operations.This role is highly operational and field-focused, requiring at least 50% of time spent on-site in the warehouse environment. The ideal candidate is bilingual (English/Mandarin), data-driven, adaptable, and experienced in warehousing, logistics, or e-commerce fulfillment settings.Key ResponsibilitiesServe as an embedded HRBP for U.S. warehouse operations, spending regular time on-site to support staffing, employee relations, and frontline HR needs.Lead end-to-end talent acquisition efforts for key warehouse and logistics roles, including automation, warehouse planning, IT systems, and project management positions.Develop and execute talent evaluation systems and skill-based training programs tailored to warehouse functions.Partner with operations teams to build flexible scheduling and shift management practices across time zones.Promote and localize company values and OSHA-compliant safety culture within warehouse environments.Manage employee relations, including labor dispute resolution, workers' compensation issues, and union discussions as needed.Support warehouse HR administration tasks including onboarding, document management, and system data entry.Coordinate cross-location workforce planning for warehouse launches and support personnel allocation across regions.Contribute to organizational development, internal mobility, and career pathing initiatives within the logistics workforce.Drive retention strategies for frontline and core talent, including employee care programs and feedback loops.Assist in cultural onboarding, employee engagement programs, and cross-cultural collaboration activities between U.S. and APAC teams.Track key HR metrics and use data insights to optimize recruiting, retention, and workforce planning.Collaborate with leadership to execute ad hoc initiatives that support ongoing warehouse operations.QualificationsEducationBachelor's degree or above in Human Resources, Business Administration, or related fields.Experience5+ years of HRBP, warehouse HR, or HR Generalist experience in fast-paced logistics, e-commerce, or supply chain environments.Strong understanding of U.S. labor laws, especially in New Jersey; OSHA familiarity preferred.Experience supporting high-volume recruitment and managing end-to-end talent acquisition for technical/operational roles.Prior exposure to building teams in new locations or supporting sites launches a strong plus.SkillsStrong interpersonal and cross-functional communication skills; ability to build trust with warehouse leaders and associates.Bilingual in English and Mandarin required (written and spoken).High adaptability to warehouse environments and flexibility to travel occasionally (2-3 times per year, 1-2 months each trip).Strong analytical and problem-solving abilities; comfort working with HR systems and data dashboards.Self-starter with ability to operate independently while collaborating with global HR teams.Compensation & BenefitsSalary Range: $80,000 - $120,000 (commensurate with experience)Full medical, dental, and vision benefitsPaid time off and company holidays401(k) matchingCross-border growth and learning opportunitiesSponsored work visa support may be available for qualified candidates

Created: 2025-09-28