Customer Service Specialist

Customer Service Representative - Make a Real Impact! ??On-site: Costa MesaPay: $22-$27 per hourDo you have a passion for helping others and making a difference in people's lives? We're looking for a compassionate and enthusiastic Customer Service Representative to be the first point of contact for our clients"”many of whom are elderly or living with physical disabilities. Your role will be essential in supporting their journey to live life to the fullest.What You'll DoAnswer incoming phone calls and greet clients warmlyExplain products and services clearly and empatheticallySchedule sales and installation appointmentsPrepare client-specific information for appointmentsFollow up with clients to ensure satisfaction and continued careSupport general office operations for a 9-person teamAssist with warehouse and inventory administrationWhat We're Looking ForA people-first mindset and genuine desire to help those with physical disabilitiesProfessional and compassionate communication skills (phone, email, text, in-person)Ability to work well in a small, enthusiastic teamPleasant demeanor both on the phone and in personPreferred Experience1+ year in customer care or receptionGeneral office and filing experienceWarehouse administration (a plus, but not required)Benefits401(k) with matchingHealth insurancePaid time offOn-the-job trainingEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:• The California Fair Chance Act• Los Angeles City Fair Chance Ordinance• Los Angeles County Fair Chance Ordinance for Employers• San Francisco Fair Chance Ordinance

Created: 2025-10-01