Medi-Cal & Mental Health Billing Supervisor

Billing SupervisorWestern Youth Services is a leading expert in children's mental health and wellness solutions. As a hub of children's mental health in Orange County, we've been providing services and programs for our community for over 50 years. Our passionate and dedicated staff deliver services and programs that prevent, treat and heal our kids and families and increase their ability to live full and productive lives. If this sounds like you, and you meet the qualifications for this position, please send us your resume.The Billing Supervisor is primarily responsible for overseeing the Billing Assistants, data entry, reporting, communicating across the agency and county, and general office support to the department.Billing Supervisor Responsibilities:Supervise Billing Assistants, including performance management and evaluationsEnsure the billing team meets productivity expectations and deadlinesOversee day-to-day tasks such as submittal claims for contract entitiesInvestigate and resolve claim denials or discrepancies in a timely manner internally and within the county billing systemVerifying notes in the Electronic Health Record (EHR), Medi-Cal eligibility, re-entering notes, batching notes, and fixing errors.Oversee private insurance claims with data entry into secondary billing software and legal document data collectionMaintain point of contact for county (IRIS) System RCAMaintain accurate reporting of EHR billing queues, and county billing queuesData Management and Reporting:Review and verify billing data for accuracy and ensure all charges processed accuratelyMaintain and manage the agencies EHR & County (IRIS) software billing system databasesCollaborate with relevant stakeholders to align data management strategies with county contract obligations and reporting requirementsGenerate billing and financial reports to track revenue, outstanding accounts, and billing metrics for management reviewImplement data quality assurance practices, such as profiling and regular reviews to maintain high standards, plus update management of changesInvestigating and resolving (IRIS) RCA disputesEnsure data integrity, and accessibility for all usersInformation Systems and Technology:Perform regular updates, troubleshoot issues, and optimize system performance to operational needs and compliance requirementsCompliance:Abide by agency and contract compliance standards for billing and PHIBilling Supervisor Minimum Qualifications:High school diploma or general education degree (GED) required; and two years' related experience; or an equivalent combination of education and experiencePrevious supervisory experience preferredAbility to organize and follow through with tasks, manage a team to achieve goals.Adaptable to agency needs, clear and professional communication with all agency staff & county contracted employeesAwareness and demonstration of sensitivity to diverse socioeconomic and multicultural backgroundsReliable and dependableFamiliar with Medical & 3rd party providersKnowledgeable in basic computer troubleshooting methodologyComputer proficiency with Microsoft Office Suite, Outlook, Word, Excel, and database skillsComputer literacy with EXYM and (IRIS) applications preferredCertifications in SQL, CompTIA Network+, database management, or data analysis preferred but not requiredSalary: Salary pay rate from $70,000.00 to $75,000.00. The actual salary may vary based on experience, equity, market, and Agency considerations.Benefits:Comprehensive employee benefits package includes: Medical, Dental, Vision, Life Insurance, Long Term Disability and 403(b) Retirement Incentive & Savings Plan.Western Youth Services' Mission: Advancing awareness, cultivating success, and strengthening communities through integrated mental health services for children, youth, and families.Western Youth Services (WYS) is an Equal Opportunity Employer and seeks to recruit and retain a diverse workforce. WYS values and promotes a culture of inclusivity and belonging, one that embraces the contributions of richly diverse disciplines and perspectives of all employees and staff.

Created: 2025-10-02