Ecommerce Product Manager

About Awe InspiredAwe Inspired is a high-growth fine jewelry brand that blends spiritual symbolism, mythological storytelling, and ethical craftsmanship. Our Goddess Collection is worn by over half a million customers worldwide, celebrated by cultural icons, and powered by a digital experience that's as transcendent as the designs themselves. As we scale, we are expanding our digital team with an E-Commerce Product Manager to lead our Shopify Plus platform, product roadmap, and digital optimization strategyAbout the Role: The E-Commerce Product Manager will own Awe's Shopify Plus ecosystem, driving product innovation and customer experience improvements. You'll be responsible for defining and executing the roadmap, collaborating with UX/design to enhance the site journey, and leading CRO initiatives that increase conversion and retention.Working closely with our LATAM-based development team and cross-functional partners, you'll ensure every platform decision supports growth, scalability, and long-term customer value. We're seeking a Shopify expert with a strong CRO background who thrives in fast-paced, high-growth environments.Key ResponsibilitiesPlatform & Product OwnershipServe as product owner for Awe's entire e-commerce tech stackShopify Plus, Airtable (PIM), Cin7 (inventory), ReDo (returns), Klaviyo, Attentive, PowerBI, Google Cloud Platform, and other integrations.Define, maintain, and communicate the product roadmap, ensuring alignment with business goals.Translate business requirements into actionable technical specs, user stories, and implementation plans.Conversion Rate Optimization & UXOwn CRO strategy and executiondevelop hypotheses, run A/B tests, and analyze results.Partner with UX/design to deliver customer-centric site experiences that improve conversion, retention, and satisfaction.Monitor funnel performance and recommend iterative data-driven improvements.Cross-Functional Strategy & ExecutionCollaborate with Digital, Creative, CX, Ops, and Retention teams to prioritize initiatives and deliver impactful solutions.Manage timelines, dependencies, and trade-offs with clarity and transparency.Team Leadership & Agile DeliveryWork closely with our LATAM-based development team, leading sprint planning, backlog prioritization, QA, and deployments.Ensure smooth rollouts, incident response readiness, and system stability.Systems & Process OptimizationContinuously improve integrations, automations, and performance across platforms.Define and maintain best practices in QA, release management, and documentation.QualificationsRequired: 2+ years of hands-on Shopify Plus experience, with proven success owning roadmap and platform performance.Strong background in CRO strategy, testing, and optimizationExperience collaborating with UX/design to drive measurable improvements in customer experience.Proven track record managing technical teams and complex systems across sprints, launches, and upgrades.Understanding of e-commerce architecture, integrations, and digital systems. Bonus points for the ability to communicate effectively with developers about Liquid, React, Shopify APIs, and modern dev workflows (Git, staging, CLI).Experience working with tools such as Klaviyo, Airtable, ReDo, Attentive, Cin7, PowerBI, and GCP is a plus.Spanish language skills preferred, but not required.Must be able to work in-office at our Hollywood, LA location at least 3 days per week

Created: 2025-10-02