Software Engineer - AI Agent Infrastructure (...

About Honey HealthHoney Health is the all-in-one AI back office for primary and specialty care. Our AI agents autonomously handle core back-office jobs, such as aggregating patient data, processing orders and prescriptions, automating prior authorizations, triaging faxes and referrals, and managing RCM (revenue cycle management). Organizations using Honey frequently cut administrative costs in half while improving staff/patient satisfaction and increasing revenue. Built with enterprise-grade security and privacy, our platform delivers real operational transformation.About the RoleHoney Health is seeking a Software Engineer to help build leading AI Agent systems that transform healthcare operations. In this role, you will contribute to designing and implementing the infrastructure for training and deploying highly useful AI Agents in healthcare. Our team's mission is to create seamless, robust platforms for AI Agents - enabling them to operate at scale and perform complex tasks safely and autonomously. You'll work closely with AI researchers, product teams, and operations teams to help translate cutting-edge technical research into impactful healthcare applications, automating back-office work and improving patient care. The ideal candidate is passionate about building AI Agents (especially in healthcare) and is motivated to learn, deliver high-quality work, and contribute to safe and beneficial AI systems. This is a full-time role based in the U.S., offering the opportunity to contribute to innovation at the intersection of AI and healthcare.Is This You?You're fired up about Agentic AI and ready to help shape the future of healthcare. You're joining at the perfect moment to build transformative AI agents, and you're here to learn fast and contribute boldly.You're deeply driven to make a meaningful impact - contributing to team culture at Honey, redefining value for healthcare providers and patients, and pushing the boundaries of innovation in one of the most impactful industries.You don't just solve problems - you take on challenging ones with ambition and drive. You bring energy, even in the face of complexity, aiming for excellence when it matters most.You bring initiative - sparking ideas, asking good questions, and supporting the team to explore ambitious paths in a fast-moving, open and exploratory environment.If these describe you, we should definitely talk.In this role, you will:Contribute to building and improving next-generation AI agent infrastructure to train and deploy healthcare AI agents, helping ensure the platform is efficient, reliable, and scalable for production environments.Assist with integrating the latest LLM advancements and in-house research into the agent platform, leveraging generative AI and (where applicable) reinforcement learning to enhance agent capabilities.Prototype features and integrations for AI agents with real healthcare data and services - supporting reliable, safe automation in complex workflows (e.g., automating administrative tasks) - and help implement secure, sandboxed execution to support robust operations.Collaborate with healthcare experts and cross-functional partners to turn novel AI research into practical features, and work with pilot customers and clinicians to validate and refine value in healthcare.Write clean, tested code and contribute to code quality, reliability, and monitoring practices to deliver an excellent experience for healthcare users.You might thrive in this role if you:3+ years of industry-related experience.Are motivated by using AI as a force for innovation, care improvement, and system-wide change in healthcare.Have exposure to or interest in building AI and agentic systems (e.g., tool-calling stacks, orchestration frameworks), with familiarity or willingness to learn tools like LangChain, context engineering techniques, and RL-enhanced agents.Enjoy building new things quickly and iterating with the team; excited to learn how to scale systems as products grow.Bring a product mindset with a focus on quality and user impact; you care about technically sound solutions that improve end-user workflows and you value iterative improvement, testing, and delivering useful features.Are committed to continuous learning and improvement, with attention to detail and a growth mindset.Join us at Honey Health and apply your skills and curiosity in AI agents to solve real-world healthcare challenges. You will contribute to a new era where Agentic AI systems meaningfully improve healthcare - from reducing administrative burden to enabling better patient care - all while working with a team that values innovation, safety, and impact. We look forward to your curiosity, ownership, and drive in pushing the boundaries of what AI agents can do in healthcare. Apply now to help shape the future of health with us.

Created: 2025-10-02