Key Account Manager - Cardiovascular
Amgen - Boston, MA
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Job DescriptionJoin Amgen's Mission of Serving PatientsAt Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission"”to serve patients living with serious illnesses"”drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.Key Account Manager - Cardiovascular What you will doThe Cardiovascular Account Manager will report into a Cardiovascular Account Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.Key account strategic lead; Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant mannerMaintains comprehensive account profile / needs assessment / strategic planResponsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accountsPresents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly within all governing policiesAccountable for ensuring formulary adoption in targeted / assigned hospital accounts to help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and accessMonitors Amgen business performance across Cardiovascular portfolioIdentifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership Team)Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned productsBuilds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accountsPartners closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons in shared accountsCoordinates with Reimbursement Access Value team to support open access to Amgen portfolioProvides actionable field intelligence and recommendations to Amgen home office, including CV brand teamsProvides field insight/recommendations to Pricing/Brand/GPO teamsLeads contract delivery, business reviews and performance trackingOrganizes competitive responseShapes the environmentExecutes value/FDAMA 114 tools where appropriateSupports value of innovationWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications.Basic Qualifications:Doctorate degree & 2 years of sales experience and/or related account management experienceOrMaster's degree & 4 years of sales experience and/or related account management experienceOrBachelor's degree & 6 years of sales experience and/or related account management experiencePreferred Qualifications:3+ years of account management and/or public payor experience strongly preferredAdvanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision makingClinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferredCardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferredA solid understanding of the current environment and trends in community cardiology practices.Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g.: inpatient to outpatient management and protocols, readmission programs, Electronic Management systems, performance vs quality metrics, CHF/interventional performance priorities)District Management Experience preferredReimbursement / managed care experience highly desirableExperience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferredKnowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved CV products and the competitionFunctional knowledge of Medicare and Government agencies, as well as abilities that match needs to strategic account management in state or federal sectorKnowledge of payor systems, billing, coding and reimbursement processesKnowledge of CMS policies and processesDocumented ability to work with sales force to resolve payor related issuesAdditional qualifications include but are not limited to:Demonstrates leadership ability with a focus on influence, impact and leading without authority.Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accountsAbility to analyze, interpret and draw insights from clinic economics/financial performance.Ability to analyze, interpret and draw insights from varying data sourcesAbility to successfully navigate through clinic reimbursement.What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accountsA discretionary annual bonus program, or for field sales representatives, a sales-based incentive planStock-based long-term incentivesAward-winning time-off plansFlexible work models, including remote and hybrid work arrangements, where possibleApply now and make a lasting impact with the Amgen team.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Created: 2025-10-02