Personal Assistant Manager (2025)

LocationAtherton, CA, 94027 (On-site)Job TypeFull-Time (40 hours/week), Hourly, Non-ExemptAvailabilityTypically 9 am - 5:30 pm M-F, with availability for on-call support as neededCOMPENSATION$130,000 - up to $400,000/year (DOE)Discretionary year-end bonus (up to 20%)Health insurancePaid vacation, holidays, sick daysPaid meal breaksRegular reviews & significant opportunities for career advancementINTRODUCTIONJoin an exclusive, high-end private household as a Personal Assistant Manager, where your leadership will drive the success of household operations. This position offers more than just operational oversight – it provides the unique opportunity to directly influence the daily life and experiences of a prestigious household. As a pivotal figure in a dynamic team, you will play a key role in shaping a culture of excellence, setting the bar for service, and delivering tangible impact to an elite clientele. This is the ideal role for a seasoned professional eager to make meaningful contributions while advancing their career in an inspiring environment.DUTIESTeam / Personnel ManagementTake the reins in building and nurturing a high-performing Personal Assistant team, driving their recruitment, training, and ongoing development to create an elite service-oriented culture where excellence is the standard.Lead the charge in performance evaluations and mentorship, cultivating a culture of collaboration and continuous improvement that propels the team to exceed service expectations and achieve extraordinary results.Vendor & Supplier ManagementTake the helm in forging high-impact partnerships with primary vendors, driving top-tier service delivery, and spearheading projects that elevate every aspect of household operations.Negotiate crucial contracts and own vendor performance, mastering the balance of cost-effectiveness while guaranteeing exceptional quality and service at every turn.Property ManagementLead proactive property inspections, identifying and resolving issues before they impact the residence, and continuously enhancing its luxurious quality to provide an unparalleled living experience.Own inventory management with precision, ensuring seamless organization and guaranteeing that the household is always impeccably stocked and fully operational, providing a smooth and luxurious environment.Administration and Communication CoordinationServe as the dynamic ambassador to C-level Principals—using impeccable communication to handle internal and external exchange with precision and poise.Take full responsibility for managing crucial documentation, ensuring strict confidentiality while maintaining thoroughness and accessibility to support smooth operations at all times.Personal Matters and ErrandsBe a trusted partner to the principals, expertly managing their transportation needs and handling errands with precision, attention to detail, and a commitment to optimizing their time and experience.Emergency and Flexible SupportDemonstrate unmatched flexibility and calm under pressure, handling last-minute needs and unforeseen situations with agility, always providing immediate and effective solutions.Confidentiality and Professional EthicsLead with integrity, maintaining the highest standards of confidentiality and professionalism in all matters, ensuring sensitive information is handled with the utmost care and discretion.Document and Data ManagementOwn document and data management with precision, ensuring meticulous organization, accuracy, and accessibility while safeguarding confidentiality to support smooth operational flow.REQUIREMENTSEducation & ExperienceBachelor's degree or higher in Hospitality Management, Property Management, Business Administration, or related field preferred.Minimum of 5 years in management roles in high-end service environments such as luxury hotels, family offices, or private property management.Core CompetenciesLeadership & ImpactProven ability to lead teams, optimize performance, and inspire service excellence while driving meaningful contributions to household operationsVendor ManagementExpertise in managing complex vendor relationships with a focus on delivering value and quality.Organizational MasterySuperior organizational skills, able to handle multiple priorities with precision and foresight.CommunicationStrong written and verbal communication skills in English; additional languages a plus.Technological ProficiencySkilled with G-suite, iPhone, MacBook, and property management tools.Problem-SolvingDemonstrated ability to think strategically and implement solutions to complex challenges.ConfidentialityStrong commitment to privacy and ethical handling of sensitive matters.Additional Qualifications (Preferred)High-End Service Experience: Previous experience in luxury hotels, family offices, or high-end private services.Event Management Expertise: Proven track record of organizing and executing high-end events.International Experience: Familiarity with global operations or managing cross-cultural teams.CORE VALUESPrincipals' FirstUnwavering commitment to meeting the needs of our principals.Learn from MistakesAbility to learn from challenges, take accountability, and grow.ConscientiousnessDiligence in performing tasks with precision and care.DedicationDeep commitment to role, team, and organization.AccountabilityOwnership of responsibilities with thorough attention to detail.IndependenceProactive problem-solver with a drive for continuous improvement.ResilienceAbility to thrive under pressure, welcome constructive feedback, and maintain a positive attitude.WHY JOIN US?Prestigious EnvironmentBe an integral part of a renowned household, managing luxury properties and interacting with an elite clientele.Strategic ImpactDirectly influence household operations, contributing to the long-term success of a prestigious family.Personalized GrowthBenefit from tailored professional development opportunities, and gain access to specialized training aimed at accelerating your career.Technology-Driven Operations: Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency.Competitive CompensationEnjoy a competitive salary with potential for significant bonuses based on performance.Supportive CultureWork in a supportive, collaborative environment that values your contributions and fosters personal and professional growth.

Created: 2025-09-21