Quality Assurance Manager (onsite)

The QA manager will be responsible for overall quality of the projects under Supply Chain, Merchandising and Core IT Systems at Family Dollar. QA Manager in the role will need to engage with the Solution Delivery Leaders, Business stake holders, Development leads to ensure the success of solution implementation. Manage the QEA Team and work in collaboration with team members across all parts of the program to support high-quality, on-time in full delivery of the projects. QA Manager will review QA deliverables and serve as the final approver of deliverables prior to project sign off.QA Manager will also be responsible for continuous improvement efforts in the IT QA department in accordance with industry best practices. QA manager will work with Solution Delivery Leaders, project managers and product owners in scoping the role the QA team in the project. QA manager will be responsible for organizing and maintaining all quality assurance and independent verification and validation artifacts.Basic Qualifications:8+ years of experience as QEA Manager with applying quality management expertise, including schedule management, complex problem resolution, or performance management5+ years of experience with developing or managing executive-level documentation and QA Metrics5+ years of experience building and managing a high-performing QEA team in Retail DomainHave experience with Test Environment Management, Test data management, Test strategies and testing methodologiesExperience with managing QA team is Agile, waterfall and Hybrid models of project executionExperience with utilizing quality assurance and management tools, systems, or softwareExperience working and managing distributed teams (Onsite, Offshore and near shore)Experience with analyzing project-specific business metrics, including procurement data, staffing data, or financial data.Apply a wide variety of project management techniques to effectively support the program's technical staff and achieve program success including but not limited to risk management, demand management and resource planning.Review all QA and QE specific deliverables and facilitate sign-offs as applicableExtensive experience in all testing aspects (RBT, Performance and automation testing)Should be a strong advocate of reusable components (process and technical)Strong experience in API, Web UI, SAAS and desktop applications testingKnowledge of JavaScript-based Web UI automation frameworksExperience with any scripting language - JAVA/Java script/python preferred.Experience with DevOps process and implementing QA automation in CI /CD PipelineAdditional Qualifications:Knowledge of 508 compliance standardsPMP, ITIL, Six Sigma, CCMP, or CISA CertificationsExtensive experience in test automation tools like Rest Assured, Selenium, TestNG, Junit, CucumberExpertise working on Java-based automation frameworks and designing and building tools/utilitiesExpertise in Performance Testing using JMeter/LoadRunner/Neo loadExternal Technical Certifications (Preferably Cloud Based)Experience with supporting design initiatives for governance models, cyber policy, or business process updates and improvements

Created: 2025-10-02