Sales Supervisor

Join our team at our store on Fillmore Street!Job Summary:The stylist/sales supervisor position is the face of Velvet and represents the brand in attitude and appearance by styling Velvet product on themselves and customers. They assist customers in their shopping experience and provide outstanding service to achieve personal sales goals while lightly assisting with operational tasks as needed by management.DUTIES:Essential Duties and Responsibilities include the following:Sales, Service, and Merchandising Requirements (85%)Handle customer service issues as neededGreet each and every customer and courteously answer customer questionsDiscuss merchandise with customers and suggest items that fit into each customers' unique styleMonitor fitting rooms by attending to customer needs while being conscious of loss preventionComplete customer orders via phone and email including follow up on special requests and inter-store transfersMaintain the appearance standards of the sales floor area by keeping it stocked and organizedPerform point of sales transactionsHelp when needed to replenish the sales floor or specific merchandising projectsMaintain personal appearance in accordance with the Company dress codeOther duties at the discretion of store management and/or the CompanyOperational Requirements (15%)Follow correct procedure for opening and closing storeMaintain organization and neatness of the cash wrap and stockroomAssist with the daily cleaning of the entire storeRespond to inter-company requests such as transfers and returnsUtilize loss prevention procedures in order to minimize shrinkOther duties at the discretion of store management and/or the CompanyQualifications and Other Requirements:Must be able to work 10 hours per week, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by managementPrevious retail selling experience requiredDemonstrated success in building KPI's and client retentionHigh School graduate or equivalentExcellent verbal and written communication skillsExcellent customer service and sales skillsAble to work in a fast paced, team-oriented environmentExperience with retail POS/inventory control computer systemsMaintain positive team moralePhysical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):Regularly required to stand, walk, talk, and hearFrequently required to use hand to finger, handle or feel objects, reach with hands and armsRegularly required to lift and/or move up to 25 poundsVisions requirements: close vision, distant vision, as well as ability to adjust and focusEmployment TypePart-time or Full-Time

Created: 2025-10-02